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Angie Adans
I've had my lipo wrap for a little over a year and absolutely love it , and the customer service dept. About 6 months post.purchase my adapter stoped working and customer support sent a replacement in 24 hours amazing! That worked for a few more months but the unit shorted at some point called support and Again within 24 hrs they responded and sent a new unit to me. I've also sent questions intermittently about how to use for specific needs and I seriously get a response in less than a day.So in short awesome product and even more awesome support team. I love this company and their products! 'Nuff said"
a year ago
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Sherry Harman
Half of my belt stopped working..I contacted you and I received a prompt response... A new belt was sent and it came today. Thank you
a year ago
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Amy Riney
I love my Nushape wrap -it is one of my top wellness gadgets that I own.It's definitely worth it to buy the battery pack so that you can move around your house while wearing it.I'm glad I invested in my belt which saves so much money in the long run.
a year ago
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A Tillman
The technology behind this band is solid and the customer service is top tier. The waist band is easy to use, and it WORKS. I am naturally very thin, so it’s easy for me to spot and be annoyed by the appearance of any small lumps and bumps. My nushape typically smoothes me out in about 4-5 days of every other days of daily use. Even when I don’t do anything else- that’s how I know it works. I think it tights my ab skin also, but I don’t have a way to verify that other than how I think I look in the mirror. Customer service is super responsive if you have any issues or concerns. This was a pricey purchase, but well worth it. I’m a huge fan!
a year ago
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Ak
So far I love my lipo wrap. I notice my skin is smoother and tighter after each use. I love it for when I'm in pain. It's great for sore muscles, but I have been actually getting a lot of stomach intestinal relief from it, as it acts as a heating pad almost. It's really comfortable and again like wearing a heating pad. Easy to use and relaxing. I would definitely recommend and am excited to try out some of the other belts. Customer service is very fast and professional. No arguments or pulling teeth to get a response or help. My cord was getting a bit worn out and I reached out to the company and within 10 minutes they responded. They asked me what was wrong, as soon as I explained the cord , they immediately put in a shipment for a new one to be sent out. These belts are pricey but with the benefits, the multiple uses, especially pain relief, as well as the amazing customer service. I would say it's well worth it, this is a good investment.
a year ago
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Kerri Kolaske
The customer service is top of the line. Needed a replacement piece and response was very prompt. Not only do I stand behind the quality of product I received but care received after the product has been purchased. I would not hesitate in buying anything from this company. I would rather pay a little extra for good quality then pay less for something that doesn’t stick true to their word!
a year ago
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Gary
It really works! Been using the lipo wrap for about a week, lost an inch. Will look forward to ordering more products.
a year ago
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Karen S
I don't participate in Instagram but wanted to leave a review so this is how I'm doing it. I love my lipo wrap and my neuro wrap. I use my lipo wrap on my entire body and along with a sensible diet have lost 20 pounds and countless inches. I have been this small in over 15 years. Also, I have arthritis in my hands and the lipo wrap takes the pain away in my hands so I can function throughout the day. That is miraculous! Also since I had covid a year ago, I noticed my memory was significantly affected. Using the neuro wrap has improved my word-finding and short term memory which is also miraculous! Last, I wanted to mention that when my lipo wrap malfunctioned, customer service replaced it immediately as it was still under warranty. I have recommended Nushape products to everyone I know!!!!
a year ago
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Cynthia Lester
I love it, I want it. But the price is way out for me. Let me know if you run a.sale.
a year ago
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Carolyn Mulas
Its News Year' day and my cord for the lipo belt had broken. I sent a email at 10 am and in minutes I had a real response with a resolution. The most incredible customer service I have received. And I myself am in the customer satisfaction business so am quite impressed with this company! Thank youCarolyn DuBose
a year ago
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jennifer
The customer service at Nushape is wonderful...so easy to get a reply and very helpful! I have had the neurowrap for several months and it really helps my headaches....as in I hardly ever have them anymore! Got the Sauna Wrap for Christmas and am looking forward to learning how to use that to elevate my health! Happy New Year Nushape and thanks for your great products and customer service
a year ago
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Jenn
Everyone needs to check out Nushape!! Their products are amazing for so many different ailments or concerns! The LED therapies are life changing and worth every penny. Also, when I contact Nushape via email they are so attentive and I never had to wait for a response as they have ALWAYS returned my email the same day!
a year ago
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Jamie Hodge
I love this belt.. works Great clients see results. The belt did shorten out on one side . I sent a email out fast quick customer service answered right back and is sending out new belt. I’m talking within mins the response from this company. My belt was under warranty.. I would definitely recommend this belt .
a year ago
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Candra Nunez
I love this product. It’s easy to use and you see the results. What they say about the product is true and I am a believer.
a year ago
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Maria
I absolutely love my nushape! I have been using it daily for a few months now and I started to see results within the first week! I ordered this based on reviews and so happy I took the leap. Customer service is amazing and responds quickly. So worth the money!!!
a year ago
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Anonymous
so far so good! :)i have a serious stomach condition & this definitely immediately helped my digestionit feels nice to usei believe this helps maximize hard work in the gym or in fitness otherwisei have noticed easier muscle formation while never being sore- at the same fitness level, hours spent, diet, weight, as previous times w/out using Nushape
a year ago
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customer
I had trouble with an order that was placed but the customer service team was quick to answer emails and found a solution for our problem. Excellent service!
2 years ago
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Tarsha
My name is Tarsha and I have a body contouring business. I use the belts on my clients for fat loss and I get awesome results. I highly recommend this product over the cheap ones sold other places that do not work. I also had something go wrong with the belt and they replaced it right away. They are very responsive to questions and their overall customer service is superb.
2 years ago
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Carolyn Rideout
I love this product and use it consistently. It has helped sore muscles and fat loss. Don’t want to be without it!Joan at customer service is great and very efficient. Responds quickly and is very helpful. Thank you!
2 years ago
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Susan Marinaccio
Just want to say I’m enjoying my Lipo rap. I use it all over my body. I just started using my head wrap. Also want to say thatJoan at customer service was wonderful And very helpful
2 years ago
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Patricia Langsdale
Excellent Customer Service which is supportive and amazing response time.I have the Lipo Wrap and love it!
2 years ago
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Bak Bak
I bought the neurowrap pulse and I must say that I am quite impressed by the effects of the headband. This headband combines infrared and pulsed magnetic wave technology (PEMF). I tried a 40 hz frequency and the 10 hz frequency. It gives the impression of a deep meditation with a kind of soft heat in the brain which corresponds to a state of regeneration. This is a state that I know well when I have a deep and regular practice of meditation, which is not always the case due to lack of time. I am long term meditator : 14 years of practice.
2 years ago
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Stacey Greenberg
I have been very happy with my wrap. It’s relaxing and effective. I had a little hiccup with the wrap so I was disappointed because consistency is very important. The customer service department offered to help and prove they stand behind their products.
2 years ago
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Debbie Pennington Shults
I LOVE my Nushape wraps. After using them for only a few weeks I have experienced incredible results. I have had shoulder pain for over a year which limited my upper body workout because lifting my arm above my head caused shoulder pain and limited range of motion. I can now freely lift my arm over my head without pain. I’m so happy I can workout again without pain. My quality of sleep has improved with use of the Neurowrap. I now dream every night and have greater clarity and focus. I highly recommend Nushape LED light wraps. I have also had excellent experience with customer service. They respond quickly and answer any question I’ve had.
2 years ago
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Michaela L
This product already after using it for 3 weeks I've noticed better sleep quality, Better concentration. Help with anxiety. Their customer service is willing to help and answer efficiently and effectively which I also appreciated. I'm looking forward to the long term benefits after using this for more months consistently but I am already seeing positive results and think will I found this product
2 years ago
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