I just bought a Lipo and a Therapy wrap so I can’t attest to the results, but I can certainly toot the horn of Customer Service because I have had the best experience EVER! So personable, helpful and sincere. I, as many others, have had HORRIBLE ‘service’, if you can call it that, with USPS. I emailed to Nushape to hopefully be able to opt for UPS. I received a confirmation that they were able to select a different carrier than USPS and my wraps arrived ahead of schedule and in perfect condition.