Reviews
4.5 rating out of 449 reviews
Karen D
Very easy to deal with, customer service excellent and their installer very quick and professional
Karen Wood
Kudo's to the installers and delivery guys. The best ever, everything they did was done with safety, being top priority. No mess to clean up left everything perfect.
Paul Wilson
Excellent customer service!
Very helpful, customer service outstanding. Minor adjustments to the our office standing desk legs were required and the warranty team were very helpful, came out and resolved the issue in a timely manner.
Marco Polo
Can't speak for the store, however online shopping experience was seamless! Great quality, well priced and super quick delivery from their Sydney warehouse to Melbourne. Thanks team!
School of Synthesis
Was a pleasure dealing with JasonL. I went in to the showroom, was greeted and show around and offered options. I had very specific requests and install dates. Everything worked well and this company followed through on each step. Most importantly the products were great. There were a couple of small effects which they rectified immediately and thoroughly. I highly recommend JasonL
Henry Gutt
Fantastic experience
Brooklyn B
I don't know where to begin, this was one of the best customer service experiences I have EVER had! Shout out to JC, Cleo and my installer Martin. All fantastic, professional, reliable, timely and kind. I can't say enough!
They went above and beyond to accomodate me in this installation/purchase. I jist can't believe it. Everyone should get their desks!
Mine is already overrun by uni clutter, but a photo so you can see. I purchased this as a home office desk. It's beautiful and the function to change the height is life changing!
I will order these desks in the future for my business and recommend them to everyone.
Thank you very much.
K
Kendal
Impeccable customer service on every level. After purchasing my desk, I disassembled to move, and lost the screws. I contacted the company, and Katherine got back to me right away, and within 24 hours had got me new screws (special onesie couldn't replace) and had shipped them, and provided a shipping number.Jason L are definitely the top of mind when I need more office furniture, quality products and impeccable service! Thank you Katherine.
Tarik
Excellent customer service, professional installations team and quality furniture. A big thanks to Gavin, Alexander and the installations teams. Highly recommend JasonL.
B
Brendan
Great experience! Eric looked after us, and nothing was an issue. highly recommended JasonL
Shades P
We bought study tables from JasonL and very satisfied with our experience.
We visited showroom in South Melbourne, and we experienced exceptional customer service from Cleo. She had given us many options for us to consider, for us to decide on best layout for our study area.
We were updated on delivery dates time to time and goods arrived before the given timeframe.
We highly recommend JasonL.
K Mac
I’ve been in process of setting up my home office and accidentally bought a desk too large for my room. When I called up to ask if I could exchange for a slightly smaller desk I spoke to a girl named Irish who was super helpful in organising the exchange. I went to Smithfield and swapped out the desks and it was a super easy and efficient process. The warehouse manager who helped me carry the parts out of the boot and place in the new parts, was really kind and informative as well! Thank you! Really happy about how easy and efficient it was. 10/10 customer service.
K Mac
I’ve been in process of setting up my home office and accidentally bought a desk too large for my room. When I called up to ask if I could exchange for a slightly smaller desk I spoke to a girl named Irish who was super helpful in organising the exchange. I went to Smithfield and swapped out the desks and it was a super easy and efficient process. The warehouse manager who helped me carry the parts out of the boot and place in the new parts, was really kind and informative as well! Thank you! Really happy about how easy and efficient it was. 10/10 customer service.
J
Jill Oates
been looking for a new desk for ages, finally got exactly what I wanted at JasonL. great service, well worth getting it delivered and set up - and they took away all the cardboard!
Digital Cinematography
I purchased the Jason L Mobile Caddy for my home office. I wanted it for it's combined filing cabinet, drawers and shelves. It had the dimensions I needed and was the right colour. I'm so pleased with it. It is solidly built, quality made and well designed. Sales were very helpful and delivery was prompt and at reasonable cost. I love it.
squant
Great experience with support staff. Thank you.
marika varady
I bought the hydraulic stool which was a great product because it's height range was the best I could find. I went to their retail outlet in sydney and was given great service. The stool was easy to assemble and delivery was prompt. Keep up the good service!
Georgia Gregory
Had a great experience with Jason L - they were very helpful & organized.
Kate Hoffacker
I bought online during the last lockdown and one year later my standing desk is a big hit. Build quality is excellent - proper office furniture that gets a workout! Not some cheap ikea mdf. It's really heavy with decent bolts and great finishes and it's wide enough to not sit too close to your monitor or have your elbows in your lap. Best $ I've spent on furniture for years.
The price was great, delivery outside Sydney super fast.
CS also very good, I got a call from the tech guy to talk me thru the installation as I was a bit nervous to stuff it up.
I'm going to buy a chair next. Thanks JasonL Crew - you rock!
Andrew Berry
The order was received within the expected timeframe and all parts were present and in good condition. Assembly was a little complex but that’s what I would expect for a corner desk. Took around an 90 minutes with one or two mis-steps. Better handypersons would likely be faster. Levelling was straightforward even with 6 legs. The desk is solid and looks good.
David Giles
Bought some ergonomic lab chairs for our Warehousing staff. Everybody loved the upgrade. So much so, that we went back to JasonL again to upgrade our chairs for other sections of the company.
Great products, and delivery was super fast.
A Legg
My experience was seamless and trouble free. Communications were timely and staff friendly and helpful. Very happy with the quality of the tabletop i ordered which arrived on time. Highly recommend JasonL Office Furniture.
Tony De Minico
Great overall customer experience, I needed some assistance beyond the website transaction and I was able to speak to a person straight away, they could not do enough for me.
I wish more companies were this customer centric.
Keep up the great work.
Lyndal Jacobs
Jason L furniture store is great, they have a tremendous range and all the items purchased for our office have been of excellent quality. We will be sure to purchase more when needed!
Darin Maughan
Quality of my purchase (sit stand office desk) is awesome, and used daily.
Nice to get a call this week 12months on to check that I'm still happy with it. Awesome service!
Michael Rembach
Great selection of chairs - I bought some for the whole family. Given COVID it was click and collect and that was relatively easy as well.
The chairs are fantastic and my kids love them
Julie Chen
assembly is bit tricky, but looks good in our staff leisure area
Bridie P
Great, easy ordering. Fast Delivery. Delivery service were super nice, called me to confirm my address and time of delivery which was appreciated. Used for planning school studies. Wanted something big and really useable with a nice edging that worked in a bedroom. Exceeded expectations. Only wish was that there was a way to mount it that didn't involved drilling into wall. For now we figured out a command hook solution.
S
Suzanne Clark
Prompt delivery to Mornington peninsula,kept informed of progress & very happy with our new table top.Thanks JasonL team!Suzyc
Jason Fletcher
Good quality fast delivery (3 days) simple to put together. Looks great!
Andrea Kartus (Andi)
Awesome product -Sliding door filing cabinet, compact and great for home/personal documents. Easy to assemble on my own. Delivery was delayed due to COVID/and I live on an island.
Overall I'm very pleased and will forward on your site to friends and family.
Igor Cicimov
Fast delivery and quality product. The kids work/computer desk came securely packed and was easy to assemble following the supplied instructions. Very happy with the service highly recommended.
Tom Murray
Great service and great product
Jimmy Nguyen
Competitive prices. Great product range. Our team uses the Swan Office Chairs.
Sam Marchant
Staff were very friendly and knowledgeable, delivery was prompt and assembly of the chair was very easy. The highlight for me though was the ability to customise the chair to include a drafting stool base so I can use it with my stand up workspace - I haven't seen another brand offer that option.
Yaroslav
Good furniture for a reasonable price. Delivered in time, easy to assemble, quite happy with my desk.
Nunzio Lumia
Outstanding customer service! Account Manager Joan noticed my order was in still in cart so called to see if there was anything she could assist with. Query was resolved promptly and order dispatched immediately. Very happy with the quality of the product. Highly recommend Jason L.
Nunzio Lumia
Outstanding customer service! Account Manager Joan noticed my order was in still in cart so called to see if there was anything she could assist with. Query was resolved promptly and order dispatched immediately. Very happy with the quality of the product. Highly recommend Jason L.
Kiryu Belmont
Seriously blown away by how good this company is. The desk I relieved is SO well made and top quality and the price was excellent. Thanks very much!
Amanda Marshall
Great products and prices. Ordered my blue felt vision board for my karate dojo. Product looks great on the wall, and very easy to install. Whole transaction very simple. Fast shipping and driver contacted me to ensure all was well.