Reviews

4.5 rating out of 449 reviews

User profile - Chris L.
Chris L
Amazing desk. After being disappointed with "chain store" desks, I bought one from JasonL and gave been blown away by the quality. Very very happy.
3 years ago
User profile - Timeless Clean.
Timeless Clean
Great customer service!
3 years ago
User profile - Timeless Clean.
Timeless Clean
Great customer service!
3 years ago
User profile - Kam Naidoo.
Kam Naidoo
great experience in customer service and installation service
3 years ago
User profile - kasper hedegaard.
kasper hedegaard
great service and fast delivery
3 years ago
User profile - Mulyoto Pangestu.
Mulyoto Pangestu
Delivery and installation on time.
4 years ago
User profile - Maria Kani.
Maria Kani
My son and I saw Julian in the South Melbourne Showroom. Julian was very friendly and helpful in assisting us in selecting a suitable ergonomic chair to meet our needs and budget. After my showroom visit I emailed Julian to ask for details about stock availability and options. He immediately sent through a quote where he price matched a slightly cheaper version of the same model chair as the cheaper version was out of stock. We are very happy with the chair and the service. Thank you
4 years ago
User profile - KRISTINA RHEE.
KRISTINA RHEE
Extremely happy with the desk, value for money, ordering process, delivery and assembly. I would highly recommend this business!
4 years ago
User profile - Belinda Barter.
Belinda Barter
What an awesome business, reasonably priced, professional dealings and fast speedy and friendly delivery. The delivery team even put the furniture together for me and took the rubbish. Great company, thank you!
4 years ago
User profile - Belinda Barter.
Belinda Barter
What an awesome business, reasonably priced, professional dealings and fast speedy and friendly delivery. The delivery team even put the furniture together for me and took the rubbish. Great company, thank you!
4 years ago
User profile - Brian McGrath.
Brian McGrath
Couldn't fault. Everything went perfectly
4 years ago
User profile - Lesley Boldt.
Lesley Boldt
Great customer service!
4 years ago
User profile - Roy Catanzariti.
Roy Catanzariti
Highly recommend. Quality products. Quick turnaround between order and delivery.
4 years ago
User profile - Sunita Pattinson.
Sunita Pattinson
I bought an office desk and a student desk for my 6year old daughter. There was bit of wait due to the recent lockdown but they kept me informed. These guys are a great communicators! They let me know the delivery is coming my way. I was contacted by the delivery guys, delivery ninjas! They are super friendly, care about your product and your time keeping you informed until the product is delivered, very efficient! My daughter's student desk took a little longer. It was delivered by those delivery Ninjas. When we tried to put the desk together, couple of parts didn't seem to fit. Contacted JasonL, they were fantastic in dealing with me, super efficient and replacement parts were arranged for delivery 2 days later. These parts were delivered by Jeremy and Carlos who not only delivered the item, but they put the whole student desk together(to ensure there is no more issue with it again) in 15 minutes! This made day! My 6 year old was so happy that this two nice men would put her desk together so quickly. I cannot rave enough about these guys. They know what Customer Service is about and they go above and beyond. My 6 year old is one happy little human and mummy and daddy are very grateful to Nikki(office Ninja), Jeremy and Carlos (delivery Ninjas) and everyone at JasonL who helped me. Thank you!
4 years ago
User profile - Sunita Pattinson.
Sunita Pattinson
I bought an office desk and a student desk for my 6year old daughter. There was bit of wait due to the recent lockdown but they kept me informed. These guys are a great communicators! They let me know the delivery is coming my way. I was contacted by the delivery guys, delivery ninjas! They are super friendly, care about your product and your time keeping you informed until the product is delivered, very efficient! My daughter's student desk took a little longer. It was delivered by those delivery Ninjas. When we tried to put the desk together, couple of parts didn't seem to fit. Contacted JasonL, they were fantastic in dealing with me, super efficient and replacement parts were arranged for delivery 2 days later. These parts were delivered by Jeremy and Carlos who not only delivered the item, but they put the whole student desk together(to ensure there is no more issue with it again) in 15 minutes! This made day! My 6 year old was so happy that this two nice men would put her desk together so quickly. I cannot rave enough about these guys. They know what Customer Service is about and they go above and beyond. My 6 year old is one happy little human and mummy and daddy are very grateful to Nikki(office Ninja), Jeremy and Carlos (delivery Ninjas) and everyone at JasonL who helped me. Thank you!
4 years ago
User profile - John Garrett.
John Garrett
They provided very helpful advice on office furniture options.
4 years ago
User profile - Chathu Wijesinghe.
Chathu Wijesinghe
i am very happy with this desk and from ordering to delivery went real smooth! I would highly recommend!
4 years ago
User profile - Raymond Vardanega.
Raymond Vardanega
Great service, even with some stock challenges, the team really went the extra step to solve the issue, with care and grace and speed. Highly recommended and will be back there.
4 years ago
User profile - Raymond Vardanega.
Raymond Vardanega
Great service, even with some stock challenges, the team really went the extra step to solve the issue, with care and grace and speed. Highly recommended and will be back there.
4 years ago
User profile - Ronnie Staub.
Ronnie Staub
Ordered a magnetic whiteboard on JasonL for my home study. Easy to use website and product was delivered on time without any follow up. Driver called me on the day to confirm time of delivery. Great quality product. Will definitely use JasonL again.
5 years ago
User profile - Ronnie Staub.
Ronnie Staub
Ordered a magnetic whiteboard on JasonL for my home study. Easy to use website and product was delivered on time without any follow up. Driver called me on the day to confirm time of delivery. Great quality product. Will definitely use JasonL again.
5 years ago
User profile - Accounts Sydney Locksmiths.
Accounts Sydney Locksmiths
Excellent products and even better post purchase experience.
5 years ago
User profile - Kiara Diestro.
Kiara Diestro
Very professional, team is extremely helpful and responsive. Executing delivery, installation and bookings in a timely manner. Would highly recommend Sydney team and have already placed another order for office furniture.
5 years ago
User profile - Olivia.
Olivia
I had a great experience with JasonL - I would highly recommend! We are an office in Surfers Paradise & were looking to refurb our office. Meghan from JasonL was incredibly helpful & came in to the office to meet to see what we needed. We were able to get the stock and fit out organised within a few weeks, right before Christmas. Exceeded our expectations. All went super smoothly & there were no issues or delays! We are very happy with what we ordered - great quality! Will definitely buy from them again in the future when we need more furniture.
5 years ago
User profile - Jess Arellano.
Jess Arellano
Very helpful call service. Very happy with the product. Overall experience very satisfactory!
5 years ago
User profile - James Davis.
James Davis
Bought a Sit-Stand Office chair with JasonL. The product was just as described and great quality. The delivery was efficient, and communication throughout the delivery period was excellent. Would definitely buy through JasonL in the future.
5 years ago
User profile - Elaine Simmonds.
Elaine Simmonds
After a bit of confusion on ordering the storage ottoman online - I did not delete the pick up option , I contacted JasonL and they were only too happy to organise the delivery to my home address. I am very happy with my purchase. Many thanks.
5 years ago
User profile - Kim.
Kim
Picked up a great office chair at a reasonable price. Staff were helpful as well. Don't bother going to Officeworks, working from home for extended periods during covid has proven that those chairs do not last. Note, they don't hold stock at their store, it is only a showroom. I was lucky months ago because they had a couple of chairs on hand.
5 years ago
User profile - JE AUST.
JE AUST
Excellent customer service! Called their office and Catherine was really nice and helpful to locate and got my order ready, just in time for my shop's weekend crowd control. And the guy (sorry i didnt get his name) at warehouse was really polite and helped me load the items into my car. Many thanks! We will be back!
5 years ago
User profile - JE AUST.
JE AUST
Excellent customer service! Called their office and Catherine was really nice and helpful to locate and got my order ready, just in time for my shop's weekend crowd control. And the guy (sorry i didnt get his name) at warehouse was really polite and helped me load the items into my car. Many thanks! We will be back!
5 years ago
User profile - Anna Portokal.
Anna Portokal
Jasonl was recommended to me by a family member and I couldn't have been happier with my purchase and level of service. Great culture throughout the business and great products.
5 years ago
User profile - Anna Portokal.
Anna Portokal
Jasonl was recommended to me by a family member and I couldn't have been happier with my purchase and level of service. Great culture throughout the business and great products.
5 years ago
User profile - Pam Arvanitellis.
Pam Arvanitellis
JasonL was everything I could ask for. Three days after placing my order I reached out to the customer service team just inquiring when my order will be dispatched I received a response promptly and they even arranged for my order to dispatched that same day and order was delivered the next day, impressive as the standard lead time was 5-7 business days.The product suited my every need and exactly as described. Thank you JasonL
5 years ago
User profile - Pam Arvanitellis.
Pam Arvanitellis
JasonL was everything I could ask for. Three days after placing my order I reached out to the customer service team just inquiring when my order will be dispatched I received a response promptly and they even arranged for my order to dispatched that same day and order was delivered the next day, impressive as the standard lead time was 5-7 business days.The product suited my every need and exactly as described. Thank you JasonL
5 years ago
User profile - Zoey .T..
Zoey .T.
Excellent customer service and very professional when delivering solutions to your home and decorating. Whether itd be choosing a furniture piece to make your home look fabulous. Would highly recommend buying your furniture from here as they deliver on time and are very reliable. I have bought a few items and couldn't be happier with the service they provided. Also a huge shout out to Katherine and Marie. Lovely people as they helped decide on my queries. Would highly recommend going back to buy more things.
5 years ago
User profile - Zoey .T..
Zoey .T.
Excellent customer service and very professional when delivering solutions to your home and decorating. Whether itd be choosing a furniture piece to make your home look fabulous. Would highly recommend buying your furniture from here as they deliver on time and are very reliable. I have bought a few items and couldn't be happier with the service they provided. Also a huge shout out to Katherine and Marie. Lovely people as they helped decide on my queries. Would highly recommend going back to buy more things.
5 years ago
User profile - Jose Gonda.
Jose Gonda
The staff are wonderful and extremely helpful. I felt informed and looked after during the entire experience. Great quality products too!
5 years ago
User profile - Daniel Walker.
Daniel Walker
I had a great experience with JasonL. It is the third time i have purchased with them and the transaction was smooth.
5 years ago
User profile - Gary Chang.
Gary Chang
I purchased a cable management tray but unfortunately it arrived damaged during shipping. I contacted Jason L customer service and they quickly and efficiently issued me with a replacement unit. I'm impressed with their friendly and polite conversation, and their focus on the customer. Needless to say they will be on the top of my list when I need more additions to my home office in future.
5 years ago
User profile - Gary Chang.
Gary Chang
I purchased a cable management tray but unfortunately it arrived damaged during shipping. I contacted Jason L customer service and they quickly and efficiently issued me with a replacement unit. I'm impressed with their friendly and polite conversation, and their focus on the customer. Needless to say they will be on the top of my list when I need more additions to my home office in future.
5 years ago
280