Case Study Reviews

4.9 rating out of 434 reviews

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Nikki P
“It's probably us”Overall: There has definitely been a time saving benefit and o like the way it integrates with QuickBooks. I'm not sure we have got it fully set up correctly so find it a little confusing on that side, plus I can never work out why it errors or doesn't sync../Pros: I like the way I link quickbooks so all the payments go against customers and charges are automatically journaled into our accounts. That saves so much time!!Cons: I'm not sure if it's us or how our bookings system is set up on word press or how woo commerce deals with it but we require deposits and then final balance payments. This then causes an extra invoice to be raised for the final balance payment therefore not clearing off the balance of the original invoice. The trouble is we cannot process it all as sales receipts as we need to know who owes their final balances in QuickBooks
5 years ago
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Duffy B
“Sync from Woo to QBO”Overall: Support has been fabulous. They have worked with us through and after a trial period to get everything set up as we needed. Anytime we have a syncing error they are super quick to respond and help find the reason for the error. The logs are also very helpful.Pros: It works seamlessly - once it is set up correctly - to send my orders directly to QBO with all inventory and customer information.Cons: It takes a little bit of time to make sure everything is going through correctly and can sometimes have a hiccup in mapping products or customers.
5 years ago
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Tim W.
“The best solution for QBO integration”Overall: Support has been good, and MyWorks Soft is willing and able to do customizations to the Sync connector if you need tweaks.Pros: MyWorks Sync has many features for customizing your WooCommerce store integration with QuickBooks Online. You can synchronize almost everything: orders, items, even payment methods.Cons: It has a few bugs to work out; notably, if an invoice in QBO already exists there will be no warning and the order will be considered synchronized [note this is a beta feature under development at the time].
5 years ago
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Andres B
“Good PlugIn ”Overall: It works, it doesn't crash... if you stay within the core plug in, it works perfectly.Pros: Has most functions needed already built in.Cons: Some standard Quickbooks features are not in the core plug in, so customization is needed, which means paying extra fees.
5 years ago
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Louis D.
“Good Product, Expensive and Gradual to update”Overall: We are really grateful to have our Woocommerce and Quickbooks synced, and the the customer support answers quickly.Pros: The interface is nice, and once things are set up it runs smoothly.Cons: It's very expensive to get little modifications going. Also it seems to take a very long for updates. I was told that a fix for overwriting customer names would be 'part of the next update' several months ago, and we have seen several updates without this issue getting resolved.
5 years ago
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Nicole G
“review”Overall: overall it's great. just wish the customer service could be 24/7 for the offices in other side of the country. thanks.Pros: it's an add on to woocommerce instead of a third party website. everything can be done in one site is great.Cons: it would be great if there's undo syncing or mannually syncing individual orders function
5 years ago
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Russell S
“Makes syncing with Quickbooks and our online store very easy”Overall: The customer service has been great and answers any of my questions. The software was a key piece in making our accounting system sync with our storePros: I like the ease of the daily sync between our store and quickbooksCons: sometimes it is difficult to find certain invoices.
5 years ago
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BJs Communications
It syncs well but cant set order numbers to keep it from conflicting with manual orders placed. The app seems to create random order numbers each time which makes book keeping more of an ordeal.
4 years ago
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Ken W
“Cool Product”Overall: Being a small retail company, we do not have time to update our online store stock on a daily basis. This program helps with this time consuming task. This saves many hours updating $$Pros: Relatively easy to set up with website and QuickBooks online.Cons: Automatic sync is not always reliable. More times than we would like, we have products sold in our showroom and the software requires manual adjustments to update the inventory levels online store. We are hoping this will improve as time goes on.Reasons for Choosing MyWorks Sync: At the time MyWorks seemed to be the only affordable sync program to do the job we were looking for.
5 years ago