Case Study Reviews

4.9 rating out of 439 reviews

E
Evan
Been using this for 3 years and their support has been only the best around. Great app and does what we need!
3 weeks ago
K
Kyle H.
...the ease of use and the customer service. I have been able to have all questions when needed and the initial implementation went smoothly. It has worked great for what I have needed in terms of integrating QuickBooks with WooCommerce.
4 months ago
B
BSheldon
Customer service is so nice and helped me understand how things work and I got everything setup. My orders flow over great with no issues. All the videos they offer help out alot and the customer service team is fast to respond when I had issues.
5 months ago
J
Janine
I would highly recommend this software for any online store. The integration was easy to set up and pretty intuitive. However, if you get stuck, their customer service team is very responsive and eaay to get in touch with. I appreciated that they got back to me quickly - generally within a couple hours of sending an email. I did the set up myself and then had an appointment to review my questions. The person I spoke with was patient and helpful. In the past, I've struggled with tech people having a heavy accent which can make communications very challenging. So I really appreciated a native English speaking person to talk to. (No shade to those that don't speak English as a first language, but it can make communication very tedious and frustrating!) We turned on all the automations that we wanted this week and it's working as expected. There's a learning curve if this is your first experience with an integration like this but the MyWorks team will definitely help you through it.
7 months ago
K
KolbergOcular
The MyWorks Sync app has been awesome. Automatically creating the receipt when we make a sale on our website has been a game changer. Recently we made an admin change to our Quickbooks and it stopped syncing. I reached out to MyWorks support and received a quick reply. With their help, everything was back up and running in no time.
9 months ago
B
BulkPeptideSupply
I would recommend this app to anybody who has a WooCommerce store and uses QuickBooks for your accounting. It makes things so easy to transfer the data from one to the other without having to manually input every single order. I have not had any issues with functionality or data transfer since I started the subscription about a month ago. It's a must-have if you have a WooCommerce or Shopify store.
11 months ago
Verified User in Construction
What do you like best about MyWorks Sync? Simple basic set up wit hsupport ready and willing to help. Quick response times when emailed, not having to wait for 24-48 hours like other products. We have not had one sync problem unlike our previous software. Great pricing for what you are receiving. Review collected by and hosted on G2.com. What do you dislike about MyWorks Sync? Wish it was able to add our new QuickBooks customers into our Woo Commerce site on it's own. Review collected by and hosted on G2.com. What problems is MyWorks Sync solving and how is that benefiting you? It creates the online orders directly into our QuickBooks.
a year ago
M
Mike R
I love the ease of use and dashboard. This is accessed directly in the WordPress dashboard. The best part about MyWorks Sync is the customer service; the MyWorks team is responsive and efficient. They have put time into their software and support team. I highly recommend using MyWorks Sync. Anytime you have an issue or need a custom solution, the MyWorks Sync Team is ready to assist and will find a work-around if there is no immediate solution. They are providing a seamless sync to our QuickBooks products. We are getting orders from our E-commerce platform, and the MyWorks Sync is making it easy for us to invoice and manage the orders from the website into QuickBooks.
a year ago
L
Lindsay R
The process to connect our QuickBooks was simple and any small issues that arose, customer service was quick to help and resolve the issues. We use to have to manually input orders that come in from our online platform causing issues with accurate and real time inventory reflection. MyWorks allows for those orders to sync automatically; allowing us to be more effecient with our time!
a year ago
S
SmallBiz
This has been a lifesaver for maintaining accurate accounting! I used to manually input every order, making inventory management a hassle. Now, it's all seamlessly integrated into the backend of my Shopify store, eliminating the need to switch to another dashboard. It's so convenient and easy to use!
a year ago
J
John S
The responsive and competent support. Timely responses that help get the job done. Simple UI. We were spending tons of time manually entering data into our bookkeeping software before getting this tool. It makes it so we don't even have to think about it. It has saved us a lot of labor hours and distractions.
a year ago
V
Verified User in Automotive
While MyWorks Sync has significant capabilities, it is equally simple for those of us who do not need a litinany of deep & complex features. We used a competitive product for years to sync our Shopify store to our QuickBooks account. Our needs are pretty basic (sync sales to QuickBooks Online and sync inventory to Shopify) with a small number of SKUs and moderate volume of sales. However the set up an maintenance of the previous software/app was complicated and very buggy. It failed regularly and required an advanced level of skills and understanding to fix and manage. We'd finally had "enough" and searched for a new solution. MyWorks Sync was simple and intuitive to set up. While we could have done the onboarding by ourselves, MyWork offered a set up call/screen share that made it even quicker, completely painless to swap and ensured a seamless and trouble free transition. It is easy to use and to understand, with clear language and interfaces. On top of all of that, it is a cost value as well, with multiple levels of account options. And unlike so many providers, they don't bury the one or two key features in only the highest price levels. So they ensure you can get the fully needed features at even the lower volume levels. In short, they are prefect for us now - and have the full capabilities to handle any need we may have as we continue to grow.
a year ago
L
Lukas B
We've been using this integration for about 2 months now, and have experienced good success with it. Additionally, the customer support has been phenomenal. Any issues we've had have been promptly resolved addressed, and fixed! The team is for sure what's going to help keep people around. Great job.
a year ago
B
BelAir
I've probably tried every app out there to connect my client's WooCommerce and Shopify stores to QuickBooks, and there's always been some issue or lack of support. After setting up MyWorks, (and even while I was setting it up) - it's been so easy to use, and it "just works"! And, most importantly, any adjustments I've had to make to how it syncs things (like a custom field in my orders, or having line item descriptions a certain way) - they already have a setting for it. This has been so great to help automate the bookkeeping for our ecommerce stores, and their support has been right there every time we've needed them! You have a customer for life!
a year ago
J
Jeriel B
The MOST helpful thing MyWorks offers are thorough documentation and videos that have answered 90% of our questions in total. In those few cases we still had questions or a specific request, MyWorks has come through strong with help via chat and email. Initial integration was fairly straightforward (thanks to video demo!). In specific areas were looking for or had issues with, they were extremely responsive and respectful and had a solution within hours of reaching out directly. And if neccessary, they asked we run a test order and make sure the solution was working. Call it old school, but I prefer communicating with a human to resolve an issue. We really like that they explain the issue and solution to help us understand how the software works and our team has always learned something more because of it. There are a lot of options to customize and adapt to what our business needed, which is comforting to know that we aren't stuck to a system. We use this everyday of the work week. All departments (especially accounting) are extremely happy and impressed with the integration of MyWorks to our process! We have used MyWorks for about 9 months. Initially, it checked all our "boxes" in a search for a software that would accurately and efficiently transfer website orders and inventory information from our website to our QuickBooks Desktop. We really love the ability to sync information based on the User Role and customize what and where that information goes into QuickBooks. As the manufacturer, this is critical since we sell to both individial Customers and have an extensive network of Dealers around the world. As a growing business, we discovered we needed to change our initial settings to accommodate changes we were looking to implement...changes that rely more on MyWorks now that we have seen what it is capable of.
a year ago
C
Carlos C
Plugin works as designed and great customer service. Thanks and Great Job!!! Everything is great.
a year ago
V
Verified User in Business Supplies and Equipment
MyWorks is very user friendly and easy to get set up. They have very clear documentation and tutorials as well as a very friendly and supportive customer service team! Syncing orders and products between WooCommerce and QuickBooks.
a year ago
P
Porphyrios
Pretty much as the title says. We have a very particular situation that requires a highly customizable integration, which Myworks fulfills to a T. What's more, 2 or 3 times there have been problems, and within a few weeks I found or was informed of changes made to the software that solved the problem. The response time turnaround to my many questions has usually been an hour or less. Really excellent support.
a year ago
K
Karisa G
Aside from the fact that it saves time in entering orders- the customer service has always been great and timely. Set up is user friendly, and it integrates almost seamlessly.
a year ago
A
Agnieszka W
I don't even remember I am using the software besides renewal time :) It does what is supposed to, easy use. If I need to contact customer support, they are very prompt with answers and knowledgeable. To undecided, I cannot imagine not having the software and entering everything manually. With a growing business, manual entry would be impossible. We keep getting orders all day long, so use we do put the software to work and make sure it's worth every penny :) It couldn't be better for my needs. It's great as it is and please don't change it. As my business has been growing fast, I wouldn't have time to enter all invoices manually. I cannot imagine running my business without the software.
a year ago
20