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Daniel and Christian came out to check out my new to me Sub-Zero that wasn't making ice properly, they did a great job in getting it fixed on the first visit they had all the parts on the truck. I was impressed with their depth of knowledge on these machines and they made good recommendations on how to handle the repairs. I would have liked to have seen some of the service charge the applied to the repair like many companies usually do, but other than that very happy with the service.