GA Ames
Without question, the best appliance repair experience I have ever had. From scheduling to service, the team was knowledgeable, prepared for any outcome and thorough in solving my SubZero issue. Joe came to my house within the designated time, quickly assessed the problem by doing a full diagnostic (I have never had a repair person fully remove all the panels to get to the true problem), had all the necessary parts needed and equipment to do the job on his truck. He was respectful of my home and efficiently went about solving a problem that others have been unable-- multiple times. I will only call Certified Refrigeration in the future; I have new life and faith in my 2009 refrigerator thanks to this great repair but also great guidance in ongoing care.