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I have never posted a Google review before but my experience Certified Refrigeration, and their technician Julian was quite extraordinary. I called them out of the blue at 10 am and they had my SubZero fixed by 2 pm. This involved, among other things, almost immediately dealing with my apartment building’s insurance requirements (which often takes a day alone). When Julian arrived he diagnosed the problem (a failed computer circuit board) in about 90 seconds and then neatly emptied the fridge, took it apart to find the bad board, replaced it, re assembled the fridge, put all the food neatly back and cleaned up. The whole thing took 35 minutes. And he was friendly and charming throughout. Truly a remarkable experience.