Emily 'Frongi' Frongillo
3 weeks ago
My first order went well. I will absolutely buy again/I have subscribed. I experienced a shipping delay that slowed the order down a full day and a bit, but everything still arrived fully frozen. One of the items in my order was wrong, b ... See More
My first order went well. I will absolutely buy again/I have subscribed. I experienced a shipping delay that slowed the order down a full day and a bit, but everything still arrived fully frozen. One of the items in my order was wrong, but customer service was incredibly responsive -- fast, kind, informative, they had options for me and it got sorted to my satisfaction immediately with zero hassle. Their customer service is honestly AMAZING. As for the food? This is the tastiest and nicest quality meat I've ever had. I also like the packaging that makes it super easy to see what I'm grabbing from the freezer and how much of it. I love how forward/honest/transparent and educational Seven Sons is about everything they offer and why. And I LOVE the flexibility of the subscription options. Not just the timing options of when to ship (which are great!), but the choices of what items you can order and how much. You can customize your order A TON at any point super easily, and if you're a small family like we are (2 adults), you DON'T have to make a huge order to get the free shipping to kick in like you do with some other subscription services. The convenience, care, and deliciousness of the Seven Sons offerings means I can't see myself giving up my subscription any time soon.
My ONE CRITIQUE is less a critique and more a request: Duck. As delicious as the chicken is and as neat as it is to have turkey offerings around Thanksgiving, I might jump for joy if y'all started offering duck. And/or partnered with someone for duck eggs. Duck is DUCKIN' GOOD, y'all, but if I can even FIND it at grocery stores near me, I'm not guaranteed quality or that it's been raised with a quality life, etc. GET SOME DUCK IF YOU CAN! I know Seven Sons would do it right!!