5.0 rating out of 170 reviews
george alexander
We worked with Bruce, trading in an older oriental which was too large for our current home, and which needed repairs and cleaning, for a new rug meeting our needs perfectly. He is congenial, friendly and very easy to work with. We are very pleased with our experience.
khairul idzhar zainal
Excellent hand made persian rugs and excellent customer service! Behrooz and team are awesome to work with.
Mary Kate Henry
My Heriz rug is beautiful again after a thorough cleaning!
Bruce Brown
Purchased rugs for our entry foyer and living room today. The owner was very friendly and helpful without pressure. We found what we needed quickly. Outstanding products we are already enjoying. My wife and I can highly recommend Shabahang Rug Gallery.
M Cullinan
I bought a used oriental rug which really needed to be cleaned. I called Shabahang because I wanted someone to clean the rug who loves oriental rugs and understands how to care for them. Bruce was very nice, he even gave me a discount on the cleaning. I'm so glad I chose Shabahang Rug Gallery to do the cleaning because the rug is so beautiful now. It was also fun to look at all the rugs in their beautiful showroom.
Mike Brown
Authentic Persian Rugs. Bruce Shabahang is the most accommodating owner you could ever meet with an engaging personality. They will make every effort to find what you are looking for in his big showroom or from his “in coming” orders from the epicenter of the cultural traditions in Persian Rug Villages or nomadic tribal artisans. Just an enlightening place to visit, no pressure and full of some hidden treasures. No matter what your style, it is worth the time. I have numerous rugs and I can honestly say that Bruce is the real deal.. and a fun guy to get to know.
Julia Rolfs
I have had several old oriental rugs cleaned and cared for by Shabahang.
Excellent service and great results. would highly recommend!
Holly Lofgren
I’ve always enjoyed working with Bruce and his employees. They do a great job of helping me find the perfect rugs for my home.
David May
Have used Shabahang Rug Gallery multiple times. Carpet repairs and carpet cleaning. They did a great job in mending our dog-bitten area rug back into shape while their carpet cleaning has been excellent every time we have used them - will continue to rely upon them for such services.
Avinash Rao
Great experience, my family bought 3 rugs and had a ton of flexibility with each of them - Bruce spent a lot of time making sure to talk through what he felt was best and offering up all sorts of suggestions. I had been looking for a modern rug for months and was finally able to get one at a reasonable price point. All around, would definitely recommend (and will likely be buying another one myself soon)
Dr. David R. Trask
Now local family owned & operated, from the "old country" by an owner who knows his rugs & cares about his customers & offers great prices, safe effective enzyme cleaning, appraisals, & repair with honor & integrity.
This the second time I have used him, because I was so impressed the 1st time !
I lived in Orange County, CA for years, which is Persia West, & they are up to the highest standards anywhere in their sevices!
Joan Regnery
My smelly stained wool rug was made new again. It looks, feels and smells wonderful. I couldn't be happier with the service.
Natalie Reaume
Absolutely wonderful experience at Shabahang. Bruce and his team were so helpful and patient. They went the extra mile to make sure we were happy. Such a fantastic gallery and Bruce was so knowledgeable. Our rug is stunning! A true piece of art. We would never have found an amazing rug like this if it wasn't for Bruce and his incredible team. Thank you so much for all your help. We can't wait to buy our next piece!
Justin R
Super helpful and great selection. Also allowed my wife to take her time to pick the right one. Great service, highly recommend!!
Luke Crow
Amazing rugs at amazing prices!!! All one of a kind and by far the only luxury rug gallery I go to. Bruce and friends treat me like family every time! They are amazing as well! You have to check his treasures out!
Thomas Gallagher
Beautiful store. I admit that for me looking at hand woven rugs is like going to art gallery. Their showroom is beautiful I have furnished my home here in Brookfield with several rugs from Shabahang’s. Now, Bruce (the owner) is helping me find the perfect rugs for my vacation home in Oregon.
Great Sevice. I highly recommend Shabahang’s.
Renee Adams
These guys are absolutely fantastic. Beautiful rugs and great people. Helped us get a rug and delivered it right away! Definitely will go back again in the future and tell others to go.
Grace
Took a rug to get cleaned here and loved it! The employees are experienced, professional and kind. I also got my rug back quickly! I will be coming here next time!
SusanAlice Lobo
We had Shabahang clean our expensive oriental rugs & they did an outstanding job from pick to delivary - our rugs looked better than new & in one of the Silk rugs they re bound the edges, matching the silk & added a fringe & trust me it was par excellence!! We highly recommend you buy your next rug or carpet here, the choices are breathtaking!
This is a well run professional store & Bruce the owner ~ was so warm, friendly & an expert on All Asian & Persian rugs
Cindy Rathsack
We had two rugs in storage for over a year that needed to be cleaned. I looked at reviews on the internet and decided to try Shabahang Rug Gallery. These rugs were very special to us and wanted to be sure they would be properly taken care of and cleaned with care. I cannot say enough good things about Shabahang Rugs. I spoke with Bruce and told him of our situation. He came and took the rugs for cleaning and we asked for a specific time to have them cleaned and delivered. He accommodated us with no problem. The rugs were delivered as requested and the actual cleaning of the rugs was phenomenal. Yes, I use that word because he brought the original color and life back to the rugs. I will only be using Shabahang Rugs in the future for either cleaning or purchases of new rugs. Thank you Bruce for your wonderful service.
Terry Debe
I have a Persian rug that I never had cleaned. They did a wonderful job and free delivery with enzyme wash. Very satisfied! Rug looks great.
Carole Weibel
Shabahang carpets and Bruce help you find the perfect carpet for your needs. They are very kind and helpful.
We were new to the area and Shabahang and Bruce were highly recommended by at least two people for their integrity and work ethics. They were right.
Tony Steiner
Shabahang Rug Gallery was our second stop when shopping for a living room rug.* After Bruce zeroed in on our needs and our tastes, he pulled out a rug that checked all the boxes, including a fair price for a rug that is a work of art we enjoy every day.
Selection, expertise, service, quality - all five-star level at Shabahang.
* SRG was also our final stop.
Dennis Doren
My wife and I had looked elsewhere before coming to Shabahang's. We were quite impressed the moment we walked into the store in seeing both the number and quality of rugs all around us. Bruce was quite helpful in showing us rugs with designs we had thought about before coming to the store, and rugs with other designs he thought we would like that we had not known to think about. We were allowed to bring home our favorite options before making any payment. Once home, we found that one of those he picked out for us was perfect - one we would not have selected on our own! He certainly knew better than we did what would look fabulous in our home. The rug is gorgeous. Its quality is great. The price was great as well. We immediately started thinking about buying a second rug (for a different room) with our going directly to Shabahang Rug Gallery. We would recommend Shabahang Rug Gallery to anyone looking for a high quality rug with a reasonable price.
Mel Mendez
We bought our very first Persian rug here and it was a pleasant experience.
Bruce is a super nice guy. He educated us on the construction of these fine rugs and the different styles. We settled on a bakhtiari rug within our budget and we love it.
Milad Hour
I love this gallery, I purchased a contemporary design rug to surprise my wife, for the first time in my and her life I made it! She was surprised
Price was affordable too and in contrast to other rug stores, he worked with me about the price. He’s a super nice guy.
I should add that they are professional in cleaning, as well. I was disappointed about one of my loved rugs after my dog ... ! After cleaning, it turned back to its pristine condition.
I highly recommend just stop in and enjoy from the gallery and the nice atmosphere
Shafi Malyar
I bought my dream Gabeh 8 X 10 rug from Shabahang Rugs in Waukesha. The Gabeh Rug has truly enhanced my ambiance and I am going to definitely get another one for my dinning room! Bruce was truly awesome, provided AMAZING customer service and gave me an amazing price for my purchase. I highly recommend shopping at this beautiful Gallery.
Ali Jamei
Shopping at Shabahang Rug Gallery in Waukesha was an amazing experience. They have a great selection to chose from and I was able to find the perfect rug for my dinning room. Bruce was extremely helpful and knowledgeable and it was really fun working with him for our project. I highly recommend shopping at Shabahang Rug Gallery in Waukesha!
Jack Zimmer
This was my first buying experience for any type of excellant quality rugs. The experience resulted in a sizable purchase of six high quality rugs for our home. The Shabahang team provided patience and full support while I reviewed dozens of rugs in the store. Inventory levels are impressive and the team delivered the rugs to our home. Bottom line I was very pleased with the service provided and the rugs purchased. I have recommened Shabahang to several friends and family members.
Caylin Cavalluzzi
Excellent communication, excellent knowledge of rugs and cleaning services along with it. They cleaned A rug of mine that was quite In a plunder that I got from somebody. Looks brand new and did a few repairs on it as well!! Would highly recommend them for all your rug needs!!!!
Jam Fox
We had a rug in the family for Years that needed to be cleaned & fixed up a bit, and I wouldn’t have taken it anywhere else. The owner is So thorough & efficient & the prices were exactly what I’d expect to pay for the quality of work they offer. I definitely plan to return to purchase a new rug in the future, because their selection is also so wonderful! Very satisfied with this business, all around.
Daniel Bast
I was tired of buying cheap imitation rugs so I thought I would stop in. Bruce Shabahang was very helpful and I found the perfect rug. Great Experience.
dawn spencer
I had the pleasure of buying a rug from Bruce this past month at Shabahang in Waukesha WI. Bruce exemplified true customer service from beginning to end. Bruce went through every stack of rugs one by one and took the time to explain everything about where the rug was created along with the difference from one region to another. Bruce encouraged me to take several rugs home to make sure it was perfect for our home. In the end, with Bruce’s assistance and expert guidance we chose the perfect rug at a fair price. We have had multiple complements on the beauty of the rug we chose and highly recommend that if you want to add a special oriental or Persian rug to your home than stop in and see Bruce at Shabahang in Waukesha. You won’t be disappointed but surprised at what true customer service is all about.
Sergey Babakhanov
I have 8 rugs to clean. Bruce was very professional, courteous, reasonable and patient with me. He promised to remove stains and he did 110% job. All damaged parts were repaired and he provided top notch service!!!
I recommend this location as the best for service!!!!
Sergio B.
2000navidoo
Using Shabahang Rugs making your house like as a castle, amazing price ever , great rugs , phenomenal service.
Martin D'Amour
I needed a rug for a small space of unusual dimensions. Bruce was very thorough making sure we got it right. Found the right rug with surprising ease. A great experience.
Procopios Liapis
Great rugs and Great family! Awesome selection!
Rich L
I recently purchased a beautiful Kazak rug from Bruce Shabahang. He is an extremely knowledgeable proprietor, his store is kept spotless and has an impressive selection of rugs of various styles. And last, but not least, he sold me the rug at a very fair price.
Paula Kanter
Shabahang Rugs in Waukesha did an outstanding job of cleaning and repairing an oriental rug that we recently inherited. It looks brand new, the pet odor and stains are completely gone. We will proudly display/use this heirloom in our home!
Teresa Pace
Walked in on a while to look at rugs for our new lakehouse.. Bruce met us at door and was so friendly and welcoming (even though we told him we were just looking). He spent several minutes explaining the rugs and then had some helpers start pulling rugs down for us to look at. Awesome customer service and attention to our likes/dislikes. Found the perfect rug! Very happy customers and will certainly return for another rug if needed!
Mindy Taranto
Beautiful selection of rugs and the nicest and most knowledgeable people in the business. Their rugs are masterpieces and true works of art. If you live in Madison and want a beautiful rug for your home, go visit this store.
Judy Barczak
I have a wool runner in my kitchen which gets a lot of hard use. I've taken it to other carpet cleaners with so-so results. Finally took it to Shabahang and they recommended the enzyme cleaning. It's more expensive than regular cleaning but WOW! My runner looks like new! Very nice people and their showroom is full of gorgeous rugs!
Virginia Duris
We have purchased six rugs from Shabahang, first through Ben and now with Bruce. Both are very personable and helpful. The rugs are beautiful and make a great addition to our home.
Peg Palmer
We recently bought a beautiful rug for our living room from Shabahang & Sons Gallery Of Fine Rugs in Waukesha. We are thrilled with the quality of the rug and the way it has transformed the room. It was wonderful to work with Bruce and his staff in finding just the perfect style and color. They brought several rugs to our home for us to see in place before making a decision (with no obligation to buy). The customer service we received was beyond any expectations we could have had. We highly recommend Shabahang & Sons. Tell Bruce I sent you.
D Libb
Best selection of quality rugs in the area hands down. Not to mention, their customer service is incredible. We bought our first rug from them 10 years ago and bought an additional a few months back...we are incredibly happy with our purchases. All of the rugs are beautiful additions of art to our home. This last experience was great. They actually brought several rugs to our house the same day we visited them...so we could see what they looked like in the space...we ended up buying 2....and ready for the party we were having later that day. The guys even helped moving furniture. It was above and beyond service experience. We’ve been to other rug stores and the quality and price of Shabahang is just the best. Highly recommend!!!!
melissa m
We just stopped in to look, but ended up finding a beautiful rug in our price range. The quality of these handmade beauties is amazing - you can see and feel the difference compared to the mass-produced machine-loomed rugs at other stores and online.The staff were wonderful and patient, showing us many different patterns. We brought our new rug home...but it just wasn’t right in the space. We brought it back, and exchanged it for a perfect rug, simple and quick! We are so happy with our purchase, and know we will appreciate it for years to come! Thanks Shabahang!!
Miguel Ruiz
Bruce was exceptionally courteous. Highly recommend Shabahang in Waukesha if you need a high quality rug, or service for the ones you already own.
Great resource.
Deb Britton
Purchasing our new rug from Shabahang & Sons was a great experience. They have a large selection of beautiful high quality rugs, and Bruce and his staff are all knowledgeable, friendly, and provide exceptional customer service. They made our purchase easy and educational, helping us find a rug that was within our budget and perfect for our home.
John Hermansader
Bruce is extremely knowledgable when it comes to quality hand-knotted rugs & the customer service provided at Shabahang & Sons is phenomenal! I'd strongly recommend visiting the gallery if you're in the market for a rug.
Tracy Hulen
We worked with Bruce Shabahang. We had bought a rug there 10 years ago and it is still as beautiful as when we purchased it. On our second visit we purchased a second rug. Bruce was very helpful and accommodating. It was an excellent experience!!