5.0 rating out of 170 reviews

User profile - Nate Kempf.
Nate Kempf
Thank you Bruce for your kind help in selling our Antique Hand Woven Vegetable Dyed Persian Rug as well as packaging it for shipping. Your kind help will reach half-way around the world as the monies realized will be contributed to a deep water well drilling project in Kenya that will directly impact the health and sanitation of 300-500 Villagers as well as two Hospitals. Your in-depth knowledge as well as beautiful display of Woven Rugs as works of art was remarkable. Again, thank you and your Staff at Shabahang Rug Gallery for your kind assistance. Blessings, Rick and Kathie
User profile - Tracy Helser.
Tracy Helser
My first experience with Shabahang Rugs was by chance during a visit to Milwaukee. Bruce Shabahang intervened due to a faulty online transaction on my part. Bruce gave his personal attention to earn my satisfaction, and incl a runner rug pad plus free shipping. In the online remote era, it was a pleasant and unique shopping experience. I will recommend Shabahang Rugs to anyone seeking quality and unique wool rugs. Tracy Thomas Helser Berkeley, CA
User profile - Donald Salamon.
Donald Salamon
Shabahang did a great job cleaning our rug. Glad I took their recommendation to do the deep cleaning. Rug looks rejuvenated and we’ll proudly display it.
User profile - Kay Fronk.
Kay Fronk
Bruce is very helpful, personable and service oriented. I highly recommend checking out his gallery. I would never hesitate to bring a client in to browse through the amazing selection he has to offer.
User profile - Joe Corrao.
Joe Corrao
This is a company that goes above and beyond in making sure the customer is happy and satisfied. Each rug is not only functional, but truly a work of art. We are very pleased with our new rug and are excited to show it off. Thank you Bruce Shabahang and staff for treating us so well! We highly recommend.
User profile - Rose VP.
Rose VP
They are awesome and very honest people. I took a water damaged Oriental Rug to them to hopefully restore. It turned out to also have moth damage I was unaware of. They would have cleaned the rug for me but felt it was not worth the expense and wanted to be upfront about it. They disposed of the damaged rug for me at no cost. I feel I made the right choice, though sad to lose this beloved rug. They have an incredible inventory of Oriental and other rugs on display and for sale. I would recommend them for their honesty, and caring attitude and for their professionalism in both sales and restoration. Rose VP
User profile - Parham Mobadersani.
Parham Mobadersani
I just bought a gorgeous authentic Persian Bakhtiari Rug from Bruce in Shabahang Rugs Waukesha and I couldn't be any happier. I strongly recommend to shop here. Bruce is very knowledgeable, fair and super nice. He will forever be my rug man :-)
User profile - Donna Kindred.
Donna Kindred
I had my rugs cleaned at Shabahang and they turned out absolutely beautiful and looking brand new, just as Bruce promised. This is the only place I will take my rugs for cleaning as they can be trusted with my investment.
User profile - O. Abushanab.
O. Abushanab
Best quality Oriental rugs Excellent customer service very friendly and knowledgeable
User profile - Lisa Hugdahl.
Lisa Hugdahl
Amazing rugs! They look beautiful and last forever. I love shopping at Shabahang!
User profile - Timothy McNamara.
Timothy McNamara
If you are looking for quality product, attentive service and expert knowledge of the industry, it is hard to beat Bruce Shabahang of Shabahang Rug Gallery. The new home we purchased in the Lake Country was a quite different style from our Mequon home, so we had several carpets to replace. Shortly after moving in, we stepped into the Shabahang Rug Gallery showroom and viewed some options for our foyer. Bruce helped us pick out some possibilities for our circular foyer rug, and within the hour he showed them to us right in our home. It was easy to purchase the perfect round piece for our new entry. Today, we decided it was time to replace the old rugs in the great room and kitchenette. Same great experience. Bruce remembered our home and was able to guide us to perfect prospects: in-home showing, choices made! Tomorrow, when they deliver the pads and position the rugs “to the inch,” as Bruce says, he will bring a few choices for our dining room. The works of art we purchased are good values that we will appreciate for the rest of our lives. Rugs define the room space they are in. Let Shabahang Rug Gallery be the expert you need to make your space beautiful!
User profile - Michael Walsh.
Michael Walsh
Had a tremendous experience,! Our carpet hadn’t been cleaned in several years and had several “grandchildren stains” that I thought would never come out. When they had finished, it looked like a new carpet. The colors really”popped” again. They have a customer for life!
User profile - Christine Kuramoto.
Christine Kuramoto
They picked up and returned my rug promptly, and it looks great. Their prices are reasonable, compared to what I have seen from other companies that handle handmade wool rugs. They were even very honest about telling me how often my rug should be cleaned--- and it was less often than I expected. Very polite an pleasant.
User profile - Pamela Hodgson.
Pamela Hodgson
Bruce Shabahang really helped me zero in on the perfect rug--I just love it!. They have a fabulous selection of traditional and contemporary rugs and he was very helpful and patient while I tried to decide on which style to go with. Being able to see the rugs in my own home, and actually live with them for a few days made it much easier to pick the best one for me. I highly recommend Shabahang Rug Gallery and will certainly buy future rugs from them..
User profile - Lindsey Schwellinger.
Lindsey Schwellinger
Great service- Bruce helps you do what is both right for you and right for the rug. Easy to work with and arrange drop off/pick up. Friendly and knows his stuff! We have gotten two rugs cleaned and one was a family heirloom that was well worn. They both turned out great!
User profile - Laura Kloser.
Laura Kloser
Thank you Shabahang for great customer service. We truly appreciated Bruce's help to find a quality rug that met our budget. We will definitely be back for the next rug(s).
User profile - Jess Jansen.
Jess Jansen
Just purchased my fourth and fifth rugs from Bruce Shabahang and, as always, everyone at Shabahang is such a pleasure to deal with. Bruce is extremely passionate about his business and his expertise shows. When you enter the gallery, you are treated like family. Thanks again, Bruce, looking forward to working with you again soon. Cheers.
User profile - Joy Dolan.
Joy Dolan
We got a beautiful area rug that will last a lifetime. Bruce was great. He was very informative and answered all our questions. Thanks again for the great shopping experience. We will be sure to stop in again for future purchases.
User profile - Vvilma Tomaro.
Vvilma Tomaro
GREAT RUGS! GREAT SERVICE! BRUCE IS VERY NICE TO WORK WITH. WILL BE BACK.
User profile - Barbara Angermeier.
Barbara Angermeier
Bruce at Shabahang Rugs has been helpful in my purchase recently of a rug and rug pad. He understood what I was looking for and followed up with me until the sale was done. The quality of the two rugs purchased there has endured and the cleaning service Shabahang provides is excellent and reasonably priced as well. Consider Shabahang when you are searching for that unique piece and you will not be disappointed.
User profile - Alex S.
Alex S
We appreciate the service and readiness to help us. We came to the store when it was closed on Sunday, the owner saw us and ran after us to give us a private tour of the gallery. We took a rug home and decided to buy it next day. The owner came home to complete the transaction and installed the underlay free of charge. Thank you!
User profile - Jodi Bowe.
Jodi Bowe
Bruce was very friendly, kind and prompt when asked for a rug appraisal. The rugs my father bought from him years ago are beautiful and have held their value like he was told they would! Need rugs? Stop by to see Bruce.
User profile - Louie Liapis.
Louie Liapis
Wonderful experience! The best rugs and service in the Midwest. If you need a fine quality rug you need to visit this store. Sneak peak on their website as well.
User profile - Pat Harvey.
Pat Harvey
Shabahang laundered two of our persian rugs. They did an excellent job. After laundering, the colors just popped. Prices were reasonable, too.
User profile - Hillary Wessels.
Hillary Wessels
Great Experience! I brought my Persian rug to Shabahang for a much needed cleaning. They did an impeccable job - the rug literally looks brand new! I was also highly impressed with their outstanding customer service! Bruce is friendly, professional, and has a unique passion and understanding of the business. He went above and beyond, and I will definitely be a returning customer.
User profile - Nasim Maghbooli.
Nasim Maghbooli
I liked the rugs and Shabahang products so much. The products have a good quality.
User profile - T Fish.
T Fish
Thoroughly knowledgeable & professional. Would highly recommend.
User profile - Mary Beth Lewis.
Mary Beth Lewis
Beautiful rugs and very customer focused.
User profile - Gale Baker.
Gale Baker
Shabahang Rug Galley did an outstanding job on cleaning two area rugs for me. I thought I had destroyed my daughter's mink area rug in the wash but Shabahang Rug Gallery was able to cleaned it and bring it back to its nature look. I am very very impressed with their service! The staff provided exceptional customer service as well. Thank you Shabahang Rug Gallery.
User profile - Thomas W.
Thomas W
High quality rugs and exceptional service. I will be back for more. The team is very friendly and knowledgeable and eager to help. Even bringing it to your home the same day. If it’s not exactly what you want with colors of your home they brought out another rug to exchange the very next day. They have a beautiful showroom with so many different rugs that everyone can find what’s just perfect for themselves. These rugs will last decades and the hand craftsmanship is wonderful.
User profile - Bob Evangelisti.
Bob Evangelisti
Over the years we have bought a number of lovely rugs from Shabahang Rug Gallery in Waukesha. While I am always happy to go to the store, I think my wife is happier. The service is wonderful, the selection can be overwhelming (as there are many beautiful choices), and the prices seem very competitive. I have never been unhappy with a purchase. I believe that I have had some old family rugs cleaned. And I may have even traded in a few rugs when we moved into our current home. Today I realized that Bruce is not a kid anymore so I guess that I have going there for more years than I realized. :)
User profile - Irene Ross.
Irene Ross
Shabahang Rug Gallery lives up to its’ name. Rugs Soo beautiful it makes it hard to decide which one. Friendly team helped move rug after rug to help me find the master pieces we took home. The artistry and quality are exceptional. Extremely soft to the touch. We ended up purchasing three rugs that were created by the same family. They had a similar design flair, we just couldn’t part with and a fourth for our entry. Learning that their rugs are hand crafted taking the creator months sometimes years to complete makes them true pieces of art. We feel they add distinct sophistication and character to our home.
User profile - David Weir.
David Weir
Selection, experience, reputation and Service....generations of quality. A Milwaukee area benchmark in quality. Many of come and gone, but Shabahang Rug Galleries have stood the test of time. Buy local.
User profile - Max Moradi.
Max Moradi
Bought a new house, Bruce the owner came out measured my living room, bedroom and other rooms. He helped me pick out area rugs that went with our decorations around the house. Made the process easy and was very friendly.
User profile - Bo Duggan.
Bo Duggan
My wife and I have 12-15 rugs from Bruce and his family. I’ve always enjoyed working with them to make our house a personalized home! Great service.
User profile - Samuel Cohn.
Samuel Cohn
We inherited a dirty old persian rug that had been ripped up by dogs, and took it to Shabahang for cleaning and repair, and to have fringes added. Thanks to their work, it has been transformed into a work of art. It is flawlessly clean, the sides have been stitched up beautifully and the fringes are gorgeous. Working with Bruce was a pleasure. He's clearly an expert, but very laid back and willing to take time to explain the details. Shabahang is a local business at its best. Also their showroom is an awesome place to explore.
User profile - Barb Strader.
Barb Strader
I contacted Shabahang Rug Gallery concerning having my area rug cleaned. Bruce provided excellent service and I would highly recommend them.
User profile - T H.
T H
I took two of my rugs in for cleaning. One of them I had taken to a different high end rug place several years ago that came recommended but afterwards there were still spots that remained including a dark grey area and some coffee like spots. I needed to have my favorite rug cleaned again because we fostered a dog that had urinated on the rug a few times before we realized he was doing this. There was also a wine stain from a while ago I did not think would come out. Shabahang got out all the spots including the ones the prior place had not. Their price was very competitive and was less than the place I used previously. It turned out better than I could have hoped. My prized rug looks like new and I am thrilled!
User profile - Jeff Brzozowski.
Jeff Brzozowski
Very attentive and knowledgeable on our rugs. They did a fantastic job cleaning the rugs that we brought in. They look like new. We would recommend Shabahang Rugs
User profile - Eye F.
Eye F
My rug looks like I had it re- dyed the colors are much brighter after their cleaning. I purchased two rugs here. Excellent service!
User profile - Terri Full.
Terri Full
Very happy with my almost new rug! Thank you
User profile - nicholas deltorto.
nicholas deltorto
Bruce was very fair friendly and took the time to educate me on various option even after the sale the service was very good
User profile - Kathleen McGrath.
Kathleen McGrath
I had a very expensive rug that was filthy with grime and water damage. I couldn’t believe how beautiful the rug turned out after it was cleaned. It’s like a brand new rug. I am extremely pleased with work they did and would highly recommend them for anything in the future.
User profile - Kathleen Gramann.
Kathleen Gramann
We had a large 10x14 wool rug that was quite soiled. I called Bruce at Shabahang Rug Gallery to inquire if they clean rugs to which he replied that they did and he'd be happy to help. They were able to come pick up our rug in short order! Well, our cleaned rug and new and improved pad have just been returned and we are thrilled!!! Our puppy had created some frayed edges which they mended beautifully! The 2 men who delivered it were very courteous and helpful, and strong They positioned our very heavy three-piece sectional in place! They were gracious in working with us to get the rug positioned just perfectly as we wished. Highly highly recommend dealing with Bruce!!
User profile - Bonne Mckeon.
Bonne Mckeon
outstanding customer service. polite and helpful and knowledgeable.. a rare cimbination these day!!!
User profile - Barbara Hall.
Barbara Hall
They did an amazing job cleaning an old, dirty rug. Pricing and timelines were upfront and the rug was completed when promised. Highly recommend.
User profile - WarWolf002.
WarWolf002
Fantastic rugs. Had Shabahang clean the rugs we bought over 10 years ago and they look like new again! Excellent service at a reasonable price.
User profile - Carl Eschweiler.
Carl Eschweiler
I needed to have two wool rugs cleaned and repaired so I stopped in at the Waukesha showroom for an estimate. What a wonderful and educational experience it was. Bruce Shabahang discussed with with me the options for repair, carefully setting expectations about the process and end results. On the spot, I decided that they were more than capable of professionally doing the work needed. Estimated time was about 30 days for the work. I received a call within the quoted time period that the work was completed and I picked up the rugs today. I could not be more pleased with the end results. The rugs were restored beyond what I thought I thought would be possible. This, once again, proves that wool rugs are a wonderful investment if you have access to professional cleaning and repair. I highly recommend this firm.
User profile - Chris Peppas.
Chris Peppas
I can't say enough how pleased we are with the rug cleaning we just had done at Shabahang Rug Gallery. They treated our rugs, one of which has been in our family for some 50 years, as if it were their own. The older one looks like the day if was purchased. They underpromised and overdelivered, finishing the job ahead of schedule. They were courteous and I appreciated them following CDC guidelines when entering our home. I wouldn't hesitate to recommend Shabahang if you're buying a new rug or having one cleaned.
User profile - Zachary Solie.
Zachary Solie
These guys know how to care of their customers. Amazing rug cleaning at a great rate. Will definitely be coming back for all my rug needs. Thanks
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