What Investors Say About LendSimpli

I had a pleasant experience with LendSimpli overall. Their process was less complicated and shorter than a conventional loan lender. They were transparent throughout the process. I got to communicate directly with their underwriting team and the closing team, besides the client facing front office. They responded quickly via email. However, the area for improvement is phone communication. My calls all went to their voicemails. Sometimes I had to talk to someone on the phone and not wait for an email response the next day, but it was impossible to make a same-day or even a next-day appointment for a phone call. That's the reason why I rate them 4 stars and not 5 stars.