It's rare to find a dealership that will go above and beyond for their customers. From the first moment you meet them, they make you feel as if they're talking to family and not just another customer. Friendly, helpful, and considerate, I would rate them 10 stars if it would let me. Excellent communication and customer skills make purchasing a car with them one of the best decisions were have ever made.

Love this dealership. They go above and beyond to make sure you are taken care of and don’t mind if you are unsure. They don’t pressure you into making any rash decisions which I appreciate. The sales staff are amazing. The Perea Ohana assisted me with my purchase and allowed me to consider several options and models of cars. I highly recommend this dealership.

They were amazing. It was a fast , efficient and a stress free experience. They definitely go above and beyond for their customers. I'm so blessed to have them help me get my van. Thank you guys again. You folks were wonderful.

This shouldn't be a surprise for anyone who reads the reviews of this business; I had high expectations based on the reviews I had read and was not disappointed. I bought a vehicle from Brandon and his family this week. He was straightforward, honest, and kind. He was patient, not pushy, and very helpful. I really enjoyed our conversation during the test drive. He was inquisitive about my family, our life, and I learned a lot about the island (we're new here) from him. Even if you don't purchase something from this family, I cannot imagine you'll regret your interaction with them. Great business, better people.

Big Island Used Cars whole team was great! Told them what I was looking for and they had plenty of affordable and clean options. Talked with them for 2 days and walked out with a 2015 Chevy Cruze. Even after purchasing the vehicle they helped me order new key fobs with discounted rates from the dealership. Thanks for helping me out!

I love my new car! These guys really put the family in their family business. They were so friendly and welcoming. Brandon was very helpful and I didn’t feel pressured at all. He really took the time to explain the features of the vehicles I was interested in. He was so knowledgeable and helpful throughout the whole transaction. I will definitely look here first for any future needs. I highly recommend BIUC!

Major shoutout to Brandon and his entire ohana! I love supporting local and it's so cool that we got to do that while buying our first family vehicle! We walked away with a military discount, gap and warranty! We are so happy my kids are in love and more happy than I could have even imagined they be! Driving home was a dream the ac blows ice cold the sunroof the Bluetooth hands free, the smooth ride was amazing! I'm beyond pleased best experience buying a vehicle ever! We were approved before even going in! No time was waisted and the process was quick and easy pain free and no regrets! Drove away with all smiles lots of chee hoo's & yessah blessah's! Mahalo Nui' Loa to your service to our family!! We will be back and will for sure being sharing word of mouth reviews and sending people to you! God bless your ohana from my family to your family please know we are so beyond blessed to have selected you for this process! Thank you for getting the car seats in safely and helping me drive away with ease with all three keiki with no problems or worries! I have the worst anxiety and hate to be alone with all three kids doing things outside of my house but I do it again! Loved that you had the kids and your parents and wife all hustling together goals for sure for our family so inspiring just to be around ya'll God bless your business and ohana always!!

We were looking for truck to fit the needs of our Agricultural non profit programs and found the perfect truck! Friendly staff and very knowledgeable. Mahalo for the test drive, the features of the vehicle, honesty, and affordable for our needs. I will definitely look to you in the future for my business and Ohana.

Excellent customer service! Not pushy at all and they go the extra mile to make sure their customers are happy. Also prices were much better than the other dealerships I went to!

It’s been about a month since I purchased my first vehicle and I am so happy with the choice I made in going with Big Island Used Cars, let’s start off with how amazing it is that this is a family owned business because who doesn’t love supporting the community we have. I wanted to share my easy, and stress free experience I had here this was my first time ever purchasing a vehicle off a lot I was worried and didn’t really know where to start or how to make sure things were ok on the car, but before all of that I initially filled out In inquiry on the website and filled out everything that was needed and spoke with Katherine the next day I let her that it was my first time and I saw a car on their inventory list that I was interested in, she explained that the car was on its way from Oahu and when it got here they would contact me to proceed with the process, I can’t remember if it was a couple days after talking to Katherine or that same day but I got a call from Brandon explaining that they needed to look over the car coming in to make sure it was safe and operational to sell at all, but he said if it wasn’t he was more then happy to help me look for something that worked for me and my family, a week or so went by and the car was in, looked over and ready to go I got the ok from Brandon and the next day I was on the lot ready to go, everything at the lot was quick and easy beyond anything I was expecting when buying my first car I was expecting a lot of head stress but it was far from it now my family and I have a beautiful full functioning 2012 Ford Escape just so thankful for all the help and for making this experience far from a stressful one. Thank you Brandon and Ohana for getting my family and I in a amazing vehicle. Highly recommend Big Island used cars for anyone looking for a car you won’t regret it.

BIG ISLAND USED CARS HAVE THE BEST SERVICE EVER!!!! Their fast, helpful and make you feel so welcomed. I recommend everyone to check them out! My son got his truck from them and I told myself if I needed another car, I wouldn’t look anywhere else but Big Island Used Cars. Brandon is the “Man.” Mahalo to you and your family!!!

Bought a nice truck from Big Island Used Cars, 4-18-22. Salesman Brandon was efficient, friendly, knowledgeable, and worked with my bank to get me a good deal. BIUC made my day, and my work, much easier than I anticipated.

I couldn’t have dreamed of a more seamless car buying process!! this company is family run and I wish they would adopt me they were so sweet and kind and went above and beyond in every way possible! they helped me secure the exact price point I was comfortable with on my dream car and I am so grateful! I am new to town and they even hooked me up with recommendations for a vet, groomer, etc - I love this family so much! don’t shop for a car anywhere else on the big island!

Big Island Used Cars is a great family owned business to support! It took months of trying with larger dealerships and even private sellers to get a car. Stoked to have gotten mine here! They are kind, honest, and work hard to get you into one that’s right for you. The only thing that I was bummed out on was the detailing of my car. It was a family car prior to me purchasing it and still had some small things under the seats, most likely from little kids. But, I should have also checked prior to taking it off the lot because they most likely would have detailed it to my liking! It also might have just been because I was in a pinch to get my car and start work. They really are good people. Other than the detail bummer, they were patient, accommodating, and helpful. I would recommend this place to anyone! Quality cars and quality people.

I’d give 10 stars out of 5 if I could. 100% would recommend their services to others. Mahalo Brandon and his family for going out of their way in helping us

Brandon is super friendly and easy to talk too and very helpful, and willing to do every thing in his power to make every thing happened.