I had used Gophermods years ago to repair my son's iPad. When my Moto z4 screen shattered out in Yellowstone, I called them for an estimate. I also called their competition. They were within $5, but weren't up front about the replacemen ... See More
I had used Gophermods years ago to repair my son's iPad. When my Moto z4 screen shattered out in Yellowstone, I called them for an estimate. I also called their competition. They were within $5, but weren't up front about the replacement part's inability to enable the use of the Moto finger print recognition.
After the initial repair, the Moto screen cracked within two days. I returned to the store and asked for a warranty replacement. The manager was up front with me about the crack, saying that it could be that the new screen was not seared properly, but he couldn't tell without taking the screen off. That guaranteed the need for another screen. He also said that they could work with me if nothing odd was found. I interpreted that to mean that I would purchase the second repair screen.
Knowing I had no choice, I left the phone.
A day later I received a call from the manager. He told me that the second new screen was badand that they were overnight shipping another screen. (Note, the Moto screen is difficult to get). They had the repairs complete before noon the following day.
When I walked into the store, they handed me my phone and thanked me for my patience. There was no charge for the repairs.
I have to say that Gophermods was honest, responsive, courteous, and professional.
They do a tough job well on equipment people can't live without.