We've been taking our cats here for years, and have always been super happy with the quality of the service, the reasonable prices, but--perhaps most importantly--the kindness and compassion of the staff. The vets can be a scary place, not just for the animals, but also for their owners, and the staff, both the vets and the nurses, have been full of information and support, but also genuine passion for what they do, and a very clear understanding of the often stressful situations in which owners find themselves. There was even a time when we were caring for a stray cat and gave them some of our cat's prescription de-wormer--one of the nurses scolded me for administering a prescription medication (with a smile, of course), but gave me a ton of useful advice on what to do next. I applaud the entire staff for being masters of their crafts.