Such a warm and welcoming place. The nurses were so helpful and you could tell how much they genuinely cared about what they did. Great service, that made me feel comfortable bringing my cats here. Bit baffled by some of the bad reviews... they are a private company and owning and caring for a pet costs money. Unfortunately, 20% or more of people’s wage does not go towards the cost of animal treatments like it does with the NHS. Great place! Highly recommend!