Dennis OBrien
I was in need of a new driveway. Contacted 3 firms. One took a week to get back, after calling and emailing them, they did apologize.
Another firm took 10 minutes and said the girls will get back to me Highest estimate of the lower quali ... See More
I was in need of a new driveway. Contacted 3 firms. One took a week to get back, after calling and emailing them, they did apologize.
Another firm took 10 minutes and said the girls will get back to me Highest estimate of the lower quality).
Kaplan set a time & date. Billy (sale rep.) showed up on time, he took the time & we went over everything I was looking for. He explained the process. I can say that he set the bar for customer service very high. I am confident that the other employees at Kaplan will meet that.
Update June 2022, Kaplan did an excellent job on our main driveway. Now working with Billy and Meredith they are going to do an extention on the driveway.
I have had a number of people in the neighborhood say how good the main driveway looks and I tell them to contact Kaplan