This was my first experience ever, purchasing a motorcycle, or any motorized vehicle from a dealer online, without seeing it, or test riding it, that was nowhere near my residence. I had the bike transported from Texas to New York, and a ... Load More
This was my first experience ever, purchasing a motorcycle, or any motorized vehicle from a dealer online, without seeing it, or test riding it, that was nowhere near my residence. I had the bike transported from Texas to New York, and after some minor misunderstandings regarding transport fees, Marcos Disla (Shiplux) reversed the charges, and sent the money back to my credit card right away.
The bike itself, a 2017 Road King Special (pictured) was exactly what I wanted, however that had an issue as well. I took it to my mechanic who diagnosed a broken connector in the throttle, and repaired it. I contacted Logan who was the sales manager, notifying him of the issue.
Logan advised his team about my misfortunes and frustrations and made it right. I received a check from American Motorcycle Trading Co. for my mechanics repair bill without question! Logan was absolutely badass, and took care of everything I asked him to. Do not hesitate to pull the trigger with these guys! We love our new ride!
Thank you,
Jimmy