Peter Northover
I left my dog Montgomery ('Monty' - Maltese Shih Tzu) at K9 Playtime - Jandakot for a Bath and Full Groom for the first time this week. Despite having been bathed and clipped since a puppy, I was aware that Monty was not a fan of being bathed, let alone groomed, and that he may have been a handful for the staff at the facility - despite his beautiful nature. This caused me some anxiety. When I dropped him off, I was impressed at the manner in which the management greeted me and the kind and caring attitude displayed by the grooming staff.
I was delighted when I collected Monty for two reasons. Firstly, he wasn't expelled for poor behaviour, despite some testy moments, and secondly, the quality of the grooming outcome was first class. He looked handsome and smelt clean. More importantly, he is allowed back and will now be a regular client.
Thanks Rob and the team at K9 Playtime for a very supportive and positive experience.
Regards,
Peter Northover