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If I can write an essay about my experience, i probably would but Im going to keep it shorter for the sake of your eyes and time . My dog’s name is Belle , when I first got her , she was a very anxious and reactive dog , I have paid multiple apps to train her and online courses as well , they all helped in certain ways but it didn’t solve the root of the problems which is her anxiety and reactivity . I was so frustrated and exhausted at the same time that I couldn’t even take a nice relaxed walk with her , at my very last threshold before I gave up , I decided to seek professional help . I have trust issues with people who are handling my dogs , so I prefer to handle my dogs on my own , after few back and forth comparison we decided to go with SamIvy and Gina . This experience has changed the relationship between my dog Belle and I ( I have struggled of connecting with her ) , it has changed our entire family . From her couldn’t walk 5 min , barking hours , growling , freaking out with every little things surrounded her to now she is my service dog and she goes everywhere with me calmly . Gina goes above and beyond for us , answers my questions outside of her working hours even sometimes its late at night , during the sessions , she always shows up professionally and endless patience, compassion , encouragement, sympathy gut with a stronger leadership when I’m defeated , I am a person who also has a stronger personality, when I am confused, I really needed someone to stand up with confidence tell me this is what you need to you be assertive with it , that’s the first impression I had with Gina , I felt honestly relieved that someone is so confident with their work and it gave me even more hope than I thought initially. I remember I texted Gina after first session that I was able to walk Belle without me crying during the walk , the transformation continues week by week , month by month , not only she provided me the tools I can use to deal with problems on my own but still continuously helping on the side . So we have a second puppy Bubbles , the skill we learned that applies to the second puppy right away from the moment we got home in the car and Gina already sent us a puppy routine one week ahead for us , it has been a smooth transition for our family and the new puppy . Now we are continuing finishing up our younger one’s program. This entire process, this program , our trainer Gina has changed our life and our family and relationships among 4 of us , sometimes I feel like I’m in disbelief how my reactive dog changed to such a calm dog , she still has her challenges and we will continue work with her . Our entire family is grateful, we get compliments of how well behaved our dogs are , so many neighbors and friends want to join as well . If you commit to it , with your consist work , you can have a lifetime long beautiful companionship more than you could have thought .