Although we had been through training with our previous pack, I was at a loss as to what I was doing wrong with this one. My husband found Sam Ivy and they heard the need in my voice on the phone. Within days we had our consult and first training session . I am so grateful to have found this company! From Enzo giving me a "pep" talk in the beginning, telling me I've done nothing wrong to Miguel's constant support, constant access and overall knowledge, my pack and I have come so far!!! We couldn't have done this without Sam Ivys team!!! Thank you so much Miguel for everything and we look forward to continuing to work with you!