I was stunned at how quickly the person that helped me go through the whole process of setting up my account got off to a fast start! She was so incredibly thorough about literally every detail of my life especially my finances in extreme detail! Every detail on the accounts on my credit report was gone through . I’m confident that because of this, once the program gets set in motion that finally those dings on my credit report will be taken care of and my credit score will finally start going up. In the end, everything that she talked about was in a final report that was logical and comprehensive and eventually got uploaded into my own account!!!! I ca then access this at any time to see my progress! I’m am beyond pleased and grateful for her and the program.