Your customer service rep David Lam was incredible. I explained my situation and he understood and he had me almost in tears saying that he can help me resolve it. I am forever grateful he made it affordable and kept everything transparent so I knew what was going to happen with my case moving forward. I appreciate his time that he devoted to me to get me moving in the right direction as I have been with another crediting company for almost two and a half years and nothing has been resolved although I made payments since I started with the company. I will be forever grateful that this opportunity came my way and that I made the decision to move forward with your company.