I had the pleasure of meeting Brittany Graham who represented your company impeccably over the phone. She introduced me to the programs offered and the processes to follow to improve my credit worthiness and savings ability. I must say, Brittany's time, attention to the details, and introduction was very professional. She demonstrated exemplary customer services skills showing patience, compassion, and empathy throughout the two days of communications given to me. I have never been treated so warmly and friendly by someone I've never met. And it is more significant to me because I feel I've earned a friendship that I'm sure few people get to experience. I feel confident after receiving and completing this process with her will benefit me wholeheartedly in the present and future. And I will recommend her overwhelmingly to my family and friends. I'm grateful that she is the one who answered my call. Thank you too for recognizing her as an asset to your operations! Yours sincerely, Vastine E. Fullwood