Wonderful experience with Alex while shopping for mattresses. Her extensive knowledge of mattress technology was truly impressive, and she patiently helped us explore different options. Alex's friendly and professional demeanor made the whole process enjoyable. Her dedication to providing exceptional customer service is truly commendable. Thanks to her, we found the perfect mattress and had a fantastic shopping experience!

My partner and I recently purchased a cloud gel medium mattress, best mattress. Have best sleep every night. Great support, soon as you lay down. Anyone on fence don’t be best investment you make sleep is important. Don’t notice when my partner moves around either. Great service we got soon as we walked in, honest real customer service at Ballarat store. Will be recommending to everyone I know Thank you for recommending this and glad we got it. We look forward to jumping into bed every night now.

What a fantastic experience at the Braybrook store. Akima was so patient and answered all my questions despite my three little kiddos running around. I was able to find the right mattress for my son that will suit him from now (8yo) till his young adulthood. It's so comfy and supportive that I am planning to go back there again when I change my own mattress!