4.6 rating out of 639 reviews

User profile - Jill Harper-Smith.
Jill Harper-Smith
Didn't love. It was a busy day so I am sure that's why the service was not good. We waited over an hour. That being said I'd be fine waiting if the food was worth it but it just wasn't. It was cold and the order was messed up.
a year ago
User profile - Josh Perkins.
Josh Perkins
I had high hopes about this place based on the reviews. But my experience here was terrible. First off, the food was very underwhelming given the cost. The burger was dry, the buns were old and stale. They make you pay extra if you want more sauce with your burger or fries. But the worst part was the service. Very dismissive and acting as if we were being a burden just by being there. Did not cut an avocado on my friends burger, just slapped a whole half on there. Told me to wait and we’ll get to it when they took 20 minutes to get one scoop of ice cream. Would not recommend. McDonalds has better service.
a year ago
User profile - James K.
James K
Not too happy with this place. I’ve had some decent food, and having the vegetarian options for the burgers are nice. The last few times I’ve gone though, the wait has been ridiculous. I went today, and after waiting almost an hour for my food, it came out and the fries were completely cold and soggy, and the burgers tasted like they came out of a fridge. Seriously so disappointing. By that point I was so hungry I couldn’t handle waiting for a redo. Probably not ever coming back.
2 years ago
User profile - Jason Johnson.
Jason Johnson
Stay away stay away!! Dead flys every where, hair in our food. The longest wait I have ever waited for a single burger and fries.
2 years ago
User profile - Marci Johnson.
Marci Johnson
It's been over an hour since I ordered. Still waiting......
2 years ago
User profile - Gretchen Schettler.
Gretchen Schettler
Food Poisoning! Order was also incorrect to and insult to injury. Employee was coughing the whole time over the phone and also when I picked up the food order. My boyfriend and I both fell very ill and experienced vertigo and extreme nausea over a few days. It’s unreasonable the management allowed the employee to work at this time, due to the fact they were obviously sick. Avoid this restaurant for your own health!
3 years ago
User profile - Matt Swensen.
Matt Swensen
BEWARE!!! We were looking forward to a weekend in Spring city. We found this grill and it looked good. Needless to say when we called in for food the person who answered was coughing uncontrollably. Now that I am wiser I should’ve hung up. That being said we ordered a good amount of food. My girlfriend and I got sick to say the least. If vertigo and bowel issues are your thing this is your joint! The person hacking up a lung was not necessary and should’ve been sent home. There was three employees there and he was not needed as they were so slow. Not only did we get crazy sick for our vacation weekend... they screwed up the order We didn’t get the amount of chicken strips that we ordered ,bad tasting FYI) they gave us the awful roots 89 salad not the chef salad. Beware not even a good salad it’s basically a hamburger with way too many pickles on lettuce. Horrible patty and cheese by the way I could not be any more disappointed. I never leave reviews but this was such a horrible experience I cannot under emphasize that. I was looking forward to a pleasant weekend vacation I am so disappointed and will tell anybody in earshot about my experience if they happen upon this place. Beware!
3 years ago
User profile - Justice Kubota.
Justice Kubota
They NEVER answer their phone
3 years ago
User profile - Cherie Gardner.
Cherie Gardner
The onion rings were burnt to a crisp & had one raw (uncooked onion ring—apparently they are buying them frozen and rehearing them. Is nothing made from scratch anymore? So disappointing to not even taste the onion because of all the (burnt) breading.
4 years ago
User profile - Nicole McCormack.
Nicole McCormack
I just bought the worst sandwich ever! The French dip I bought was horrible. The small amount of meat didn't look or taste like roast beef, they used Provolone cheese, and it was ice cold. It was the first french dip I've ever had that was served as a panini. I wasted $6 on a sandwich I'm hoping the dog will eat
7 years ago
User profile - Frank Servey.
Frank Servey
2 weeks ago
User profile - Loreni Montano (Chantii).
Loreni Montano (Chantii)
a month ago
User profile - Jennifer Averett.
Jennifer Averett
2 months ago
User profile - Brent DeWitt.
Brent DeWitt
4 months ago
User profile - Ryan Ford.
Ryan Ford
4 months ago
User profile - Joyce Smith.
Joyce Smith
5 months ago
User profile - Savanah Farley.
Savanah Farley
5 months ago
User profile - Kyle Durrant.
Kyle Durrant
5 months ago
User profile - Shaun Stickney.
Shaun Stickney
6 months ago
User profile - Brooke Hetmer.
Brooke Hetmer
6 months ago
460