After a few changes in our living situation, my almost-two-year-old Bahamian Potcake, Norah, began engaging in unpredictable acts of aggression towards both unfamiliar and familiar dogs over food, toys, territory, and attention. For the safety of all humans and canines involved, Norah began wearing a muzzle, and I decided to look into training. Two of my friends recommended Sam Ivy, so I set up a consultation. Enzo handled the consultation (via Zoom), and thoroughly explained their process, answered all of my questions, emailed some literature, and recommended a specific program based on what I told him about Norah. A month or so later, Norah and I began working with our trainer Gina. The entire program is done virtually, with Gina training ME on how to train Norah. Virtual training worked great for me, because it enabled me to schedule around work. Additionally, it worked well for Norah, because it placed me solely in the “Alpha” role- which was what Norah needed. I don’t think a board and train would’ve been as effective for me or Norah. Almost as soon as Norah began training, the frequency of her aggression episodes significantly decreased. We haven’t had any issues at all recently, but if she does become aggressive in the future, I now have the tools and the confidence to handle the situation (thanks to Gina and Sam Ivy). Finally, I cannot praise Gina enough for her knowledge, positive attitude, patience, and flexibility. In the middle of the program, I broke my wrist and had to have surgery. Knowing the importance of maintaining continuity (for Norah), she worked with me to reschedule my sessions and adapted the training to accommodate my cast. Thank you, Gina and Sam Ivy! *also posted on Google*