Barlow Pump Reviews

4.7 rating out of 94 reviews

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CHRISTOPHER D BRUNNER
I have had the pleasure of having Barlow Pump service my water system several times over the past 3 years since purchasing our home. The team at Barlow are second to none! I woke up at 4am on Thursday of last week to no water at all. I called the call center and left a message at 4:10 am....Much to my surprise , my phone rang about 5 minutes later...the gentleman from Barlow diagnosed my issue over the phone. By 8:30am the same day, Two guys were at my front door...they immediately got to work...they were polite and efficient. By the early afternoon, they were done and I had water! The team at Barlow are amazing. They are my water company for life...Thank you Barlow team.
a year ago
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lina
Good
a year ago
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Ryan Pawlak
My well had an issue and we had a party planned within 24 hours. I called Barlow Pump and they were there right away they took care of everything. Mike and Pat went above and beyond to help me out. I couldn’t have asked for a better solution to my emergency.
a year ago
User profile - Konstantine Stratidis.
Konstantine Stratidis
Rich Torres and his Team serviced my water softener, radon bubbler, and sum pump system and his professionalism is unparalleled! He demonstrated full technical acumen of all the equipment I had as well as ran details on their general life span. I would highly recommend Barlow Water Systems!!
a year ago
User profile - Nancy Critelli.
Nancy Critelli
We called on a Sunday morning due to a problem with no water. They had a lot of similar calls ahead of us and said they'd try their best to come that same day. They called around 11:30am to say they were on their way! The two guys that came were courteous, and quick to fix the problem!! We could not have been happier!!
a year ago
User profile - Stephen Nackowski.
Stephen Nackowski
I called Barlow today because I had no water they sent someone out right away. I was impressed with how quick they got to my house considering they are in Naugatuck and I'm all the way in Middletown. Not to mention i was not a previous customer. They diagnosed the problem quick and got to work fixing it. They were able to give me an estimate right on site. Thank you guys very happy .
a year ago
User profile - Bianca Rosado.
Bianca Rosado
I have been using Barlow Pump for 3 years every since I moved into my home and had anything but a great experience. They have provided all the answers to my questions and timely service. Cannot recommend Barlow pump enough.
a year ago
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Rob
Had an eroded electric wires inside the well shaft. Excellent service from the start - from the call in desk all the way through to the resolution of the problem. Friendly and efficient team who knew their work. Thank you.
a year ago
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Bill Bunting
Great Company, Great Service , From initial phone contact with office to initial estimate and installation with Pat & Joe . Professionals who know what they are doing and explain everything and answer all questions . One of the best companies I have ever dealt with in any field . Will highly recommend them !
a year ago
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Jonathan Gagnon
Awesome people!!! Very fair price. Super courteous and helpful! Highly reccomend them if you need help!!!
a year ago
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Dana Baldwin
Hello,I’d like to leave an outstanding review for Mike Salvatore. During our service visit today, he took the time to explain how to remedy our concerns in a very clear, detailed, and helpful way. I didn’t feel rushed and was comfortable asking questions. He has a very friendly disposition and is extremely professional. I will request him to service our system for the future. 5 stars!!
a year ago
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Graham Waldron
Service techs Justin and Joe just left our house after replacing our water pump and electrical cables. The office called to let me know they were on the way, and they arrived right on schedule. The job was done quickly, and both of them were personable, knowledgeable, and helpful. Great job guys. Many thanks to you and the Barlow office people, all of whom got us back up and running in short order.
a year ago
User profile - Nancy StJean.
Nancy StJean
What good service, very professional. We were confident they would get the job done right and they did! The price was so reasonable my jaw dropped. Pat, Ryan and Joe, so friendly and very knowledgeable. We will definitely recommend and use Barlow without a second thought!
a year ago
User profile - D F.
D F
I can’t say enough good things about this company, and Pat and Joe who were the servicemen who came today. They are very professional, knowledgeable , and have impeccable service . I was also happy with the price that I paid for the work that was done . I have used them in the past and was always very happy , and I will continue to use them in the future .
a year ago
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Meg Haviland
JH Barlow was great in getting my water softener installed. They also noticed that the pressure tank for my well was coming up on 15 years and was showing some rust and could be a big problem. Had them install a new tank too.
2 years ago
User profile - Michele Larocque.
Michele Larocque
Put our house in Wolcott up for sale in 2022. We had to work with lots of contractors to get various items repaired and updated. An inspection revealed a problem with our well. I called J H Barlow and I just want to praise them on their response and the timelyness of the project. I had a quote from Jeremiah within the hour. I scheduled the job and it was set for the following week. The guys showed up on time and did a great job and cleaned up after themselves when they were done. There were no surprises. The quoted price was the price I paid. I wish that all of the companies I had to work with over the 6 month period were as professional as J H Barlow. I highly recommend them for any issues you have with your well or water quality. Thank you Jeremiah and crew!
2 years ago
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Patrick F Herlihy
My family has used JH Barlow for many years. They are the Best!You call them, they call you back, Their work is excellent, and all the service people are just nice, polite people. Many companies talk about fair prices, service, these people actually do it! I have a large property, several buildings, and they have always come thru when I need them. Thank you Barlow
2 years ago
User profile - Ruth Moran.
Ruth Moran
JH Barlow pump is the best! Mike installed our new water softener system today and did a phenomenal job. Neat, prompt, polite and the new system looks fantastic, is user friendly and the water is crystal clear and odor free. If you need a water system, JH Barlow is the company to call. Don't waste your time and money with amateurs. Call JH Barlow!
2 years ago
User profile - Jennifer Rivera.
Jennifer Rivera
Amazing fast service!! Everything for the well went bad. The guys showed up here and with one phone call, all the materials appeared. They were neat, respectful and very informative. I’ve been without water since Saturday, today is Tuesday and I wish I would’ve called sooner. They are very fair priced and trust me, I called everywhere. Most people weren’t even able to get me in for days! 150% would recommend.
2 years ago
User profile - Brooke Gouveia.
Brooke Gouveia
We had JH Barlow come over for a second opinion in a well issue we were having. A different company had quoted us over 10k for the job after spending 15 min diagnosing the issue. JH Barlow came over, spent a lot more time investigating the issue (Rich T.). He explained everything thoroughly and quoted us a much more reasonable fee for the work. Within a week, our well pump was replaced (Pat and Ryan did awesome work and were very cool to work with!) and a week after that, they got an excavator out here to fix the leak in our well line. They were in and out in less than 2 hours and did excellent work. They were professional, easy going and respectful. My son loved watching Norm do all the digging. We will 100 percent be using Barlow for all our future well needs! If you’re on the fence or looking for an affordable option that is family fun….these are your guys!
2 years ago
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