Shenna Tjoa
Haven’t gotten my aligners yet, but well on my way, and thus far, I can only say that my experience with Zenyum’s customer service has been excellent! They are very responsive, eager and willing to help, and extremely reliable. There are no hidden costs and they are 100% transparent about the process so you know what to expect every single step of the way. This has been one of my best experiences as a customer ever!
Dina
Zenyum aligners are affordable and requires a shorter duration. The process so far has been very smooth. Also, customer service is very friendly and responds immediately to all queries. Thank you ! :)
Ning Xuan
Zenyum is cheap compared to all the other safer options in Singapore , and so much prettier! My family actually told me that they couldn't tell whether or not I was wearing my aligners and that my teeth looked better with the aligners on. The first wear is uncomfortable, but I got used to it by day 2 after sleep.
The results were also better than I expected especially because I was also given 7 additional free aligners to perfect my teeth after I completed the initial set of 20.
Customer service was also amazing. Kristofer was quick to answer all my questions throughout the entire process (9 months) even when it was super late at night. Thank you so much...
I have already recommended Zenyum to my family and friends! Have a few already purchasing the aligners. Thank you Zenyum:))))
Amanda Teo
I did Zenyum with Dr Kim at Garden Dental located at Botanic Gardens MRT. Doctors and nurses are all very friendly and helpful. They dont hard sell their services and explain every details and steps before they proceed. And the person that has been helping me along the way, Jocelyn (from Zenyum), thank you so much! You have been nothing but amazing, received so much great help from you. Thank you!
Alex Tan
I'm on Zenyum Plus and currently on set 4 of 30 so I'm unable to speak about the end results. However, the experience with Zenyum has been positive so far. The aligners are not painful but it took me about 2 weeks to get used to them in terms of speech, discomfort and learning how to remove them. Nowadays I sometimes forget I'm wearing them. I have had to adjust my eating patterns and I brush/floss 3 or 4 times a day but you get used to it.
If you go to Dr. Lou in Malaysia, I would suggest getting an appointment on a weekday so she isn't so rushed.
Jocelyn, the customer representative has been very helpful and always available throughout the day to answer questions
ebei ooi
My fifth set (top) and start of seventh set (below) aligner! Showing obvious movement and straightening Thank you Jocelyn and Meiru for helping me through my 192 days with Zenyum!