Rocks Jewellers
4.9 rating out of 577 reviews
Nicola Kelly
Exceptional customer experience. Nicola proved to be of great assistance to us in making our purchase decision. @rocksjewellers
Zina Ibrahim
Was absolutely blown away by the service from Ines and Michel. It was a very welcoming environment, and I really appreciated their flexibility despite it being the busiest time of year!
I
Iwona
Everything perfect,very good comunnication,item was sent very fast and beautifully wrapped for christmas, highlt reccomend
N
Niamh Mc Ardle
Myself and my partner went in to look at engagement rings and Jean was very helpful in helping us choose which ring suited me. Jean took her time with us, showing us a number of different styles and types of bands. We had a very positive experience and would highly recommend Jean and the store on Grafton Street if you’re engagement ring shopping. The ring made it all the way to the North Pole in perfect condition.
Keith McKeown
Wonderful in store experience. Could not speak more highly about the level of service from Ines & staff in general.
Sinead McMahon
Nicola is excellent, she helped us pick my eternity ring four years ago and she was so helpful yesterday again. Absolutely delighted with the service, advice, professionalism and care given by Nicola. A pleasure to visit her at Rocks.
David O Connell
From day one to collecting the engagement ring, Eimear and team were very helpful, working around my schedule when plans changed, holding the ring until I was ready to pick up. She very quickly put me at ease with making a decision on which ring type was best and I look forward to the next visit in the near future.
S
Shannon
Absolutely amazing experience. So delighted with my new ring! Great communication. Nicola was fantastic!
Emma White
Myself and my partner went to Rocks to choose my engagement ring and had such fantastic experience! Nicola was extremely patient, knowledgeable and really took the time to make sure we were happy with our purchase. 10/10 for customer service and gorgeous diamonds!
Emma Keating
We collected our ring today from Carol and she couldn't have been more helpful. From the outset she took on board what I liked and didn't like and gave us options for clarity, band and price. It was an easy decision and we were delighted to get the ring today quicker than we expected. The service provided today on collection was second to none and Carol took the time to explain everything to us. I would not hesitate in recommending Carol in Rocks to anyone looking for a special piece of jewellery! Thanks again Carol.
T
Tom
Could not speak any more highly of Ines. The care and time she gave was second to none. She was so helpful in the selection process and made the occasion very special. I would without a doubt recommend Rocks and Ines to anyone.
Brian Dooley
I was feeling brave but needed lots of help when choosing and customising an engagement ring and I knew I was in the right place from the moment I walked into Rocks. Sabrina was so unbelievably helpful and patient with me, inspiring my final decisions on the ring. The team at Rocks even went out of their way to have the ring finished just in time for a holiday we booked abroad, allowing for an unforgettable proposal and I'll be forever grateful for that. Fantastic place. Thank You!
Paula Lyne
We bought an engagement ring in Rocks and Nicola was so helpful from start to finish. She presented lots of beautiful options, really listened to us when it came to budget and didn’t apply any pressure when we were trying to decide between the ring we ended up going with went versus one from another jeweller. A brilliant service all round and we love the ring!
Alisoesn Acresde
I can honestly say that the service that is provided by Rocks went above and beyond any expectations that I had. I cannot fault any part of my experience in the design and purchase of my dream engagement ring. Nicola was so helpful and full of fantastic ideas in the creation of what I had in my mind and turning it into reality. Michael took so much care in every detail of the design of the ring and his advice in adapting certain things showed his knowledge and experience in his craft is second to none. I am complemented on a daily basis on how beautiful the rings are. Thank you Nicola and Michael for creating a dream.
Suzanne Grant
Excellent customer service! I recently had two of my rings repaired. Eimear and Eddie were fantastic to deal with and I received my rings back like brand new. I would highly recommend Rocks Jewellers and I hope to shop with them again in the future.
Roisin S
Would highly recommend Rocks, in particular Nicola. I went in with my fiancé to look at engagement rings for the first time , and Nicola was amazing. She gave us so much time, went through a variety of styles that best suited me, went through each detail in great depth, suggested trying on the rings with bands , and gave me ample time to consider choosing the right ring. Nicola left no stone unturned. Couldn’t recommend her and Rocks enough! Thanks again , I adore my ring.
Beverley Carrick
Myself and partner were delighted to chose a beautiful engagement ring from
Rocks who were so accommodating and helpful and we would recommend highly. Nichols who we dealt with was more than helpful and we look forward to dealing with you again .
Thank you
Erik Biget
Popped in today with a watch issue that Id caused myself. They fixed it in a few mins - no charge. Girl on the service desk was very nice helpful.
E
Enya fitzgerald
We had such a fabulous experience with Eimear in picking out my engagement ring. She made the process so simple and was so patient and informative throughout. And big thank you also to Michael who when we wanted to make a slight change to the band he was extremely helpful in arranging this.
Sarah Gilmartin
Had a lovely experience picking out an engagement ring and wedding band today with Sabrina - she was friendly, very knowledgeable and made us feel at ease.
100% reccomend and will be returning