Hello my husband and I went to this particular dealership because it’s right down the street from our house and it was later in the evening on a Saturday we really didn’t expect to Purchase anything at that particular time assuming that it was late and we were just “looking” a particular Trax did catch our attention and Tori saw us in passing and asked if we needed anything she was inside ( no pressure at all) we walked in and everyone make us feel welcome even though it was close to closing time and Tori took into consideration our budget and made everything work out in our favor including giving me a number to be able to text and later I Realized I needed the Vin number, and without hesitation, she text me back the same night we retuned Monday picked up our new car and she took the time to walk us through everything including setting up our on star everything was done with such great energy that made all the difference that you TORI and the whole team we are so grateful!