They were awesome, so helpful and patient with me. I worked with one sales rep the entire time to take my vision (what my now fiance said she'd like) and they made it perfectly! I explained what I wanted, they made a CAD drawing, and sent to me to proof. From there it didn't take long at all, and my fiance absolutely loves the ring. She said it was much nicer than anything she envisioned!!! I loved the fact that we customized the ring to be one of a kind, exactly how she wanted, and came out beautifully :)
Also the sales rep recommended a better metal than I was thinking, I didn't know much about diamonds and metals, and the sales rep helped guide me to the perfect ring.