After a bad experience w/our water co. we didn't know where to go. Unfortunately Ready Refresh bought out Poland Spring & Watchung. We never had issues w/the 2 former ones. Our problem w/Ready Refresh was you couldn't communicate w/anyone. The phone prompts made it very difficult & discouraged you from actually doing so. I refuse to give my business & my $ to a co. I cannot get ahold of. We happened to see Twin Rocks & decided to give them a try. We met the owner Saul, who was very outgoing & friendly. He provided us w/delicious drinking water that we love & excellent service. Most importantly I can call & talk to him anytime. That speaks volumes. That is someone who I will give my business to. We highly recommend them. - Dora A. Esposito