I have only good things to say about Micato! Our safari was an unforgettable, once-in-a-lifetime experience. I am going to include names, apologies for any misspellings. Our safari guide was Peter, who was unbelievably knowledgeable on all of the wildlife and geography and more than happy to answer any and all questions. As a someone whose primary interest was in the myriad of animal facts, I felt like he was the perfect fit. Our concierge was Jackie, who catered to our every need and always went the extra mile. Jackie and Peter were a phenomenal team, with the most obvious evidence being a flight complication that was solved before we heard the problem! I have a number of very severe food allergies and every eating arrangement was handled smoothly(and the food was incredible!). And considering that was my primary concern before the trip, it speaks volumes to the quality of service I experienced. Our drivers, Charles, George, Mishek, Roderick, and Eli, were all excellent in their roles as well. Our time was spent exclusively in Kenya and Tanzania, which were absolutely beautiful! All the best to the Micato team and I pray I will be able to return!