It's hard to meet the highest of expectations but somehow Micato did just that on our family's most recent trip to Kenya and Tanzania. Many outfits market themselves as "Five Star" or even "Six Star" but fall short during the actual execution. While I was not part of the trip planning, I can say without any reservation that Micato delivered beyond imaginable. Our concierge liaison Dennis was not only the perfect local expert complimenting the trackers at each lodge during game runs but he was the most detail oriented coordinator of all transit and logistics you could have hoped for. Its not easy moving more than two dozen family members from country to country, airport to airport, hotel to hotel, lodge to lodge and game ride to game ride but somehow each activity was handled with such grace and precision that our outsized group did not compromise perfection. Each lodge check in was met with precise registration, access to ample information and accessories for the upcoming stay and first class service all along the way. At no time did I ever feel like we were slowed down or compromised by Dennis' involvement...rather he made all of the logistics, including all of the van picks and airport transfers as smooth as ever. I'd recommend Micato to anyone seeking a premium concierge service for a trip that is likely to bring them the same memories as a lifetime as ours brought to us.