I just traveled with Micato to South Africa including Cape Town, the Cape Winelands region and Cheetah Plains. What an amazing trip!
Words cannot express how wonderful the Micato service is on the ground. With everything from laundry, beverages and gratuities all being included, it really makes travel seamless and easy. There is no reaching into your pocket or numerous charges at the end of each hotel stay.
The staff is amazing with their levels of service. As they are all Micato staff, they have pride of working with a great organization. If you're on a fence about pricing, just recognize that EVERYTHING is included which many other suppliers to this region do not have as they outsource their services and you, the consumer pay the price.
Don't hesitate and go Micato!