My husband and I booked our safari trip through Micato because we read all the awesome reviews and talked to many people who gave them the highest praise. We took our 4 grown children and spouses and planned what we hoped would be the trip of a lifetime. So we went into this trip with very high expectations and Micato managed to exceed them! Meg in the New York office handled the planning and was enthusiastic and patient as we worked out the various schedules of our group and changes to what we wanted to see and experience. We were met at the airport by a Micato team including Philip, our guide who traveled with us to 3 destinations within Kenya and kept us informed and comfortable every step of the way. During our overnight stay in Nairobi, we were met with smiling faces. We were honored to meet the Pintos on the morning of our departure to our first camp and enjoyed visiting with them about our journey and their history building Micato. What a delightful and genuine family! No wonder they have built a business that continues to win awards for customer satisfaction. They truly enjoy sending their customers out on safari to see the beauty of Africa (and now India). We had used a different outfitter for a safari trip 5 years ago and had a wonderful trip but Micato made it so much better. We felt safe and informed and had so much fun everywhere we went. For this trip, we stayed in Kenya and saw so much wildlife, learned so much about the challenges of conservation and protections of endangered wildlife, visited with many locals and experienced what our whole group agreed was the best trip of our lives. We can hardly wait to plan another Micato adventure.