Well, I needed a loan for a car. I had tried several other lenders but was getting the run around for them all. I called UME and was assisted by a wonderful person by the name of Zoe. Not only was Zoe a bright and happy person to talk to, she explained everything that I needed to now about the loan in a concise and clear manner. It took only 36 hours for everything to be processed and I now have my car. Huge thank you to UME and an even bigger thank you to Zoe. I rate you as the best customer service person I have encountered in my 40 years of life.