What Our Clients Say

5.0 rating out of 456 reviews

User profile - iesha peddell.
iesha peddell
Through the ups and downs life throws at you from Christmas season, to school starting, changing jobs, medical emergencies, these guys (Huge shout out to Phillip and Britney!) have made the process of paying off our cars a more positive, more manageable one. With their level of patience, empathy and understanding, not to mention the most outstanding customer service I couldn't recommend these guys enough to anyone wanting a second chance at getting a car loan. Keep them up to date with your situation and you'll find people can be quite understanding and willing to work with you to help you through it. Thanks so much guys! it's been an absolute pleasure!
2 years ago
User profile - blkclvr.
blkclvr
I have been without a car for almost a year and had been constantly turned down for loans from banks and other lenders to secure one. I was on my last leg and was ready to accept my reality and tried applying for a car loan with Umeloans. I was shocked and excited to find out they were willing to give me a go. I spoke with Ford who took care of me extensively throughout the entire process and made me feel comfortable and safe sharing my financial situation. I was approved for a loan of $13000 and was able to find a vehicle for my family and I and am now waiting for tomorrow to hopefully pick it up. Thank you to Ford and everyone else at the Umeloans team for all your hard work and for putting a huge smile on mine and my families face x
2 years ago
User profile - Brodie Hall.
Brodie Hall
very helpful
2 years ago
User profile - Keziah Pace.
Keziah Pace
I recently had the pleasure of working with Umi Loans, and I have to say that I was thoroughly impressed by their exceptional service. From start to finish, they made the loan process as smooth and efficient as possible. One of the standout features of Umi Loans is their fast and clear communication. Whenever I had a question or concern, they were always quick to respond and provide the information I needed. This made the entire process much easier and less stressful, as I knew I could rely on them to be readily available. Another aspect that I really appreciated was the ease of their digital document signature process. Being able to sign all necessary documents electronically saved me a lot of time and hassle, and it was incredibly convenient to be able to do it all from the comfort of my own home. Additionally, I had a phone call with one of their team members who went through all of the loan documents with me to make sure that I fully understood everything. It was incredibly helpful to have someone take the time to explain any terms or concepts that I was unfamiliar with, and it made me feel confident and informed about my loan. Overall, I would highly recommend Umi Loans to anyone looking for a reliable and trustworthy loan provider. Their fast communication, easy digital document signature process, and thorough customer service truly set them apart from the rest. Thank you for helping me purchase my very first car. I wouldn't want to change a thing.
2 years ago
User profile - Warwick Marshall.
Warwick Marshall
UME Loans is the best, Ford Taylor has been a great help throughout the whole process. If you're having trouble getting a traditional loan call UME, they'll sort you out. Thanks heaps Ford I really appreciate all the help.
3 years ago
User profile - Melinda Higgins.
Melinda Higgins
I had to refinance my car into my name only and was worried I wouldn't get approved and Emma was absolutely amazing and helped me out so much and I got it. She needs a bonus shes awesome!!
3 years ago
User profile - Stephanie Hawkins.
Stephanie Hawkins
Thank you Ume loans in particular Ford, you have no idea how much you have help me and my family. The whole process has been amazing and seamless you guys are amazing!!! THANK YOU.
3 years ago
User profile - Geua Gavera.
Geua Gavera
Ford Taylor is the man! I had a wonderful experience with Ford going above and beyond for me in getting my loan approved. Very knowledgeable, professional and respectful with an awesome sense of humour! Thank you Ford for your amazing service, and thank you Ume loans for giving me a second chance! Cannot thank you enough.
3 years ago
User profile - Justin Waite.
Justin Waite
After being declined from a few banks I came across UME Loans. I must admit at first, though hopeful, I was pessimistic. But as soon as I received my call from Charlie I felt nothing but hopeful and positive towards a great outcome. Charlie is so friendly and lovely, and you could tell from get go she was genuine in wanting to help and passionate about helping. And within a few days my loan was approved. Thank you Charlie and UME for looking past what banks can't. I can't recommend UME enough, anyone needing a loan, look no further !!!
3 years ago
User profile - Chris (freddyk).
Chris (freddyk)
Excellent customer service. Spoke to Zoe, very fast loan approval. Was happy to explain everything to me.
3 years ago
User profile - Jess Gardner.
Jess Gardner
Philip Dixon aka LEGEND all round top bloke. Do your bit, and this guy will go to bat for you EVERY time. Once again In a time of need Phil proves that when as a customer you consistently do right, u will reap the benefits. Have a Merry Christmas and a safe new year to Phil and all the UME team. Thanks again
3 years ago
User profile - Barbi Howell.
Barbi Howell
I was in need of help a few years ago and stumbled across UME loans Well what a great company to deal with I was never a number and was treated with such respect and compassion every time You never know when you need that little help but these guys went above and beyond I was fortunate to deal with Phil a lot and he always explained everything in detail.Ensuring it was what I needed and would benefit me. Phil you are a great asset to UME Thankyou so much Phil and UME loans
3 years ago
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