I had a great experience buying my first bike here. I wanted to buy a bike as a way to feel closer to my late father, as that wasn't something I was able to afford before he passed. I reached out to Lucky Penny on a Saturday when I saw t ... See More
I had a great experience buying my first bike here. I wanted to buy a bike as a way to feel closer to my late father, as that wasn't something I was able to afford before he passed. I reached out to Lucky Penny on a Saturday when I saw that they had a bike I thought was really inspiring-looking. Lee Ann reached out to me on a Sunday to let me know that they had just sold it. She instead gave me a sneak peek at a bike that was not only the color I was looking for, but had all the customizations I was planning to make already done, and then some. I came in as soon as I could, and Lee Ann was great. She didn't try to upsell me on something with a better margin. She didn't try to drown me in gear or accessories or extraneous charges. She told me the history of the bike, talked to me about what had been added to it, and now I'm up late like a kid at Christmas because my dream bike will be here tomorrow morning.
I really have to thank everyone at Lucky Penny for this. Every time I ride this bike I will be riding not only for me, but for my old Pop. I know where I'm going when it's time to get a new bike, and I can't tell you how easy it is to spend money with people who are clear, honest, and passionate about bikes. If you're looking anywhere in Houston, this needs to be your first stop. It'll likely be the only one you need to make.
4 years ago