I've had my hearing aids nearly two years and feel they work very well, these are my first hearing aids, voices sounded completely natural from the beginning and I requied no accommodation time. I also appreciate their exceptionally broad frequency range which contributes to the ability to appreciate nuances in music.
The Earlens staff provide excellent support with quarterly exams by an ENT and audiologist. In addition, the on-call concierge staff have provided prompt assistance the few times I've required it, such as arranging for replacement of damaged parts.