4.8 rating out of 297 reviews
Christopher Randolph
My dad (87 yrs old) has been a client with Virsono now for just about a year. Dads hearing was severely damaged after years of Heavy Construction (Local 172/472), the customer service and following up on promises to keep me informed and managing his care is unrivaled! I appreciate the staff who knows dad by name. I am so thankful that Dr Keel recommended Virsono to me. If your aging parents need hear care, make Virsono your first call
Jim Zimmermann
Professional staff, who is committed to making sure the process of getting hearing aids goes as smoothly as possible.
Terry Oberkirsch
Very friend and polite. Easy to follow directions. Hardly know I have hearing aids
Jerry A
They are very professional
Linda Amizich
My husband had a wonderful experience at Virsono. Everyone is very helpful, supportive, professional, and knowledgeable. Highly recommend Virsono if you are experiencing hearing loss.
Louisette F Johnson
My experience with Virsono Hearing Center was smooth. They took their time to explain my new hearing aids and the staff was very professional. If you are having any problems with your hearing, I would definitely recommend them.
Pete Richards
My FIRST TIME WITH NO APPOINTMENT. OFFICE PERSONELL WAS VERY HELPFUL . SERENA EXPLAINED TO ME STEP BY STEP. OFFICE PERSONELL, I GIVE A 5
LISA HARTMANN
They help me understand my type of hearing loss and showed my the different kinds of hearing devices that would work best for me. They were very professional and genuinely care about me.
Kristofer Biorn
Earlens and Virsono have been awesome. The hearing aid is excellent and even works well in noisy environments. The customer service has been excellent as well. I am very happy and highly recommend their hearing aid and service.
Toni Collingwood
Virsono has been so attentive and has worked hard to ensure the best experience during this process.
Neal Royer
I had a great visit that resulted with answers to my questions as to what additional uses I can obtain with my hearing aids. Dr Hartman, Amber, and the audiologist are to be commended for making my visit so productive!!
Mary Donze
Excellent service with caring, patient staff who listen
William Liwacz
The staff and audiologists at Earelens are wonderful. They are knowledgeable, provide good advice and are very customer service oriented. The staff goes out of their way to get your appointment made, very good communication with the patient. I have not had one negative experience on my multiple visits to the office. Highly recommend A
Melanie Thomas
I was very impressed how thorough the process was from testing, to getting fitted, & ongoing checking on my results.
carolyn heuser
Positive and recommended
Charlie Brown
I needed a repair to a hearing aid and was able to get in and have it fixed without an appointment.
lee pisauro
I came in to have my hearing aids adjusted as I was having a difficult time when in a restaurant or noisy area the initial adjustment when I turn my hearing aid to the Noise module the sound was very loud and I could not use the function The staff made adjustments and I will try it the next time and I’m in a restaurant or noisy area. They were very helpful and courteous.
Bill Schaul
A very professional staff. Answered all of my questions and was very helpful with my changes to audio levels and other monor problems. It works very well!!
Brenda Reed
First visit, the billing department sent me a bill notifying me of my auto pay had begun. This was agreed to begin 2 months later. A few emails, calls & conversations ensued and the payment was reversed more business days than was comfortable. The people at Virsono were unusually kind, friendly and helpful. Dr. Mitchell was thirough and WONDERFUL.
About 2 weeks later, I requested help with my device. It appeared to NOT be working.
It took a few days before I received an email giving me the time when Dr. Mitchell would be calling me to address my issue. She called & very patiently guided me through the process using enclosed tools to remove and replace a tiny part. It worked!
My confidence in Virsono is building as my HEARING is improving.
I am using a newly developed CROS system....somewhat akin to navigating uncharted waters ( from my perspective ).
I believe Virsono's perspective is more from an educated position.
We are both on the Same Team .
An elated HEARER!
Herbert Heflich
Thorough Professional
Need a closer ent as trip is long for me
Is there an ent in freehold?