5.0 rating out of 151 reviews
Isabella
I write to commend the exceptional customer service and care provided by Chris who helped me pick out a Trek FX1. Chris was courteous and very welcoming. What a great asset to have on your team! I’ve had a great few trips on my new bike so far and look forward to its first service!
Renato Medina
Great customer service, beautiful store and good quality products. Well done!
Sanjay Parekh
Trek Bicycle at the Coburg Store the service and communication was superb. As a first time customer I was able to explain the repairs to the staff and they were amazing from taking a bike in poor condition to a complete service the bike needed. Once the bike was repaired I got an email and text message. Afterwards all repairss were explained to me. So glad Trek Bicycle are in this area.
Hady A
Very friendly staff, highly reccoment this place when looking for a new bike. Cristian especially was truly very honest and helpful so I thank him and the team at trek coburg
Aaron Keeffe
Thanks team, always looking after us so well. Store was closing and I only needed a clif bar for a hungry 8 year old and they opened the doors to help even though they were closing up. Legends.
MK Asad
Purchased a bike from Trek & dealt with Christian. He was awesome. Knowledgeable, professional & gave great advice.
Really happy & will definitely be back!
Matthew Zhou
Great experience with Sophia and Cristian. Would definitely recommend.
Monique Tait
Christian kindly helped us with a bike for our kid, hubbie and I. He was super knowledgeable and very patient given we left 30 mins after close. Couldn’t be happier with the deal and service we got. Thanks!
Rae Lesniowska
Friendly, efficient and competent staff. Very helpful
Cristina M
Fantastic customer service from the team at Trek Coburg. Thank you Sophia and Christian such amazing people. 10/10 definitely be back.
Amelia
Lovely, caring staff. Brought in my bike for just a broken spoke, and had several other small issues brought to my attention and fixed. Quick, reasonably priced service too. Will definitely be coming back!
Joel Kirks
Fantastic service and have done a great job keeping my bike running beautifully.
Very honest and well priced.
Tom Gerrits
A huge thanks to Kon and Christian for their incredible service in helping me with my recent bike purchase. I was expertly guided along the way and nothing was too much trouble. Service like this is rare and a huge point of difference, it is clear that they are committed to delivering a terrific experience for their customers. Kon and Christian are passionate, patient, knowledgeable, down to earth, warm and professional. Thank you both, see you again soon.
Cory Brady
Very happy with the bike we bought and the gentlemen that served us was very helpful and friendly!
Thank you
Isabel Bark (Bach's Bakes)
I was incredibly impressed by the efforts from staff and quality of work completed. Christian went above and beyond to get me back on my bike.
David Aves
The Trek products are well engineered and reliable.
As for your services they are exemplary.
David Cameron
Customer service, professionalism, knowledge, passion and care. Those are the 5 things I experienced throughout the sales process today with Christian.
Rare to still find this level of service and it's very much appreciated. Instant customer for life.
Raver John Ramos
10/5⭐️
hands down♂️
Ambi James
So friendly and helpful.
sylvia stergiou
I've never walked out of a shop so satisfied before! I went in with a bike model in mind, but wanted a professional opinion and guidance. Kon at Coburg was the man who assisted me, and he truly was an expert. The man knew his stuff, and he was super patient while I took probably too long to make my decision! There was no pressure, just passion. I had all the confidence and trust I needed to make the right decision and walk out with the best bike suited for me, and a smile from ear to ear! Thanks to Kon and the friendly team. And to think I was going to buy a bike online.... pfft.