Embed Reviews

Tess Hudson

I had a bad experience receiving physiotherapy here for a concussion. The physiotherapist did not appear to have read my in-take form, did not listen to me, made me feel judged for needing time off of work, and seemed to be more focused on getting me in for 10 sessions than providing a treatment plan that worked for me. I provided this feedback after my appointment and the owner apologized, addressed my concerns, and stated they would address the issue. If I was rating my appointment, it would be one star. However, I have rated it two stars because I did appreciate the response to my concerns and hope my feedback will prevent another patient from having the same experience. Since going, I have been put on their email and text lists despite not signing up for either, which is frustrating given the bad experience I had.

Lkx

Shady practices, in not canceling appointments when requested and then charging for no show.

Jill Gibb

Would not recommend this place. I told them up front I did not want to pay for any extra services that were not covered by my insurance and they agreed. Then they proceeded to provide a service that was not covered and did not inform me about it until months later after I had stopped going there. It is now over a year later and they are harassing me to pay. They lied to me and did not treat me with respect.