Edit: I received a general plumbing quote in November, so I'm updating my review to reflect that the company has been in touch with me. Thank you!
I called on May 26th to have someone come look at an issue we were having with no hot water in our main bathroom, and a flush problem. Richard visited on June 2nd, he was friendly and efficient. I was told I'd get a quote for the work that needed to be done and to book another appointment. Since June 2nd I have not heard back from them. I've called twice to get an update, the first time I was told I'd get a quote the same day. No email, no follow up. Two weeks later I've called back and tried to leave a voicemail, and the voice mail system hung up on me. It's safe to say this wasn't a job on their priority list and I've been left hanging. On to the next...to find another local plumbing company.