Melbourne - Ferntree Gully

4.3 rating out of 780 reviews

User profile - Warren Tiedgen.
Warren Tiedgen
Great range of camping gear and very helpful!
a week ago
User profile - steve wick.
steve wick
I love Tentworld. The staff are always awesome and knowledgeable on their product range, and they have the best prices too. Normally I visit the Ferntree Gully Store but this time I ordered online and despite the QLD cyclone issues, my order still arrived from Brisbane on time in perfect condition and completely hassle free.
2 months ago
User profile - David Mazzotta.
David Mazzotta
Old school service. Very well priced.
2 months ago
User profile - David Ridgwell.
David Ridgwell
I would like to thank staff for the Excellent service they have given me with the Zempire airforce 1v tent specially Danaye and Deon I thank very much Cheers David
2 months ago
User profile - sharyn doherty.
sharyn doherty
I had the best service from Danaye at Tentworld Ferntree Gully. She helped me with a warranty fix to an Exped mattress. At all times Danaye was friendly and helpful, emailing me updates at each stage of the process. Thanks Danaye, I picked up my mattress today and I'm so glad you were in the store when I brought it in.
2 months ago
User profile - Myles Gerrey.
Myles Gerrey
Extensive range, great service.
4 months ago
User profile - Rob Reynolds.
Rob Reynolds
I found Tentworld Ferntree Gully to be exceptionally professional, wonderful knowledge and customer service. 5 Stars! Wish there were more stores in Melb ;)
4 months ago
User profile - Keith Christ.
Keith Christ
Awesome range of stock and great service
5 months ago
User profile - Kat Girbau.
Kat Girbau
Had great service from Sam today. We were upgrading our camping set up significantly and found him knowledgeable and not at all pushy.
5 months ago
User profile - Nick Cowling.
Nick Cowling
Faced some delivery issues outside of tentworld’s control and could not speak more highly of their customer service team. Responsive and went beyond to help me. Great store, products and good value for money too. Highly recommended.
5 months ago
User profile - Andy B.
Andy B
Huge range of tents and camping gear that range from high end to weekend warrior affordable. We had to return a faulty product (it happens) and the team did an exchange on the spot, no muss no fuss.
5 months ago
User profile - Mary Ryan.
Mary Ryan
Tent world has a great range and friendly service. It’s easy to get to and there’s plenty of parking - recommended!
6 months ago
User profile - Kate J.
Kate J
We visited Tentworld yesterday to seek advice about a tent and other camping gear and had the good fortune to be served by Sam, who was so helpful and knowledgeable. His customer service was excellent and he offered thoughtful advice. It was nice to have an experience where it felt like we are really well informed about which products will best meet our needs. Thanks so much Sam.
7 months ago
User profile - Matthew Morrison.
Matthew Morrison
I'm a regular customer at the Ferntree Gully store and I've always received friendly service and helpful advice. In particular I was given great guidance on a quality tent to buy for a multi-day hike and it's served me well.
8 months ago
User profile - Cindy Stocken.
Cindy Stocken
Fantastic service and care, as new campers we were guided well and not rushed at all. Thank you so much, we feel excited and confident to use our new tent and gear now!
9 months ago
User profile - Markus Richardson.
Markus Richardson
Big range, great prices, and helpful team of teenagers serving.
10 months ago
User profile - Robert Sordello.
Robert Sordello
Great service from a lovely young lady last Sunday
a year ago
User profile - Mark Barker.
Mark Barker
Has everything you need fir camping.
a year ago
User profile - Peter.
Peter
Fantastic service, in-depth product knowledge and friendly service - thanks Isabelle. So far ahead of BCF and Anaconda for expertise and service.
a year ago
User profile - Andrew Schlein.
Andrew Schlein
Great store in East Melbourne staff helpful and friendly large variety of camping equipment
a year ago
User profile - Mark Wendt.
Mark Wendt
Amazing customer service. I had an issue where my tent fly ripped due to winds on the first use. Unfortunately it wasn't covered under the manufacturers warranty. But after discussions with them they provided a new fly for me over and above what they needed to do. I had resigned myself to patching up the rip and I was quite blown away with that offer. Excellent service, definitely went the extra mile for me. Thanks
a year ago
User profile - Mo Timms.
Mo Timms
Rolled into the store about 2pm & rolled back out around 2:15pm, Knew what I needed & I was very satisfied with the quick friendly customer service after picking up a Coleman Instant Up 4P Silver Series Evo Tent (Great tent had one previously), Coleman Instant Up 4p Mesh Footprint, Coleman All-Terrain Queen Blowup mattress & a Zempire Super 2 Way Pump all for under $500. The savings at the moment here are crazy! Would have cost close to $900 anywhere else as we did our research. So, if you need to outfit yourself with some new camping gear. Head up-to Tentworld. Well stocked showroom with plenty of staff to help you out! Cheers team!
a year ago
User profile - William Petofi.
William Petofi
Great place for all your camping needs
a year ago
User profile - Arvinder Singh.
Arvinder Singh
Bought Oztrail Lumos Block out 6P tent Very helpful girl in the staff. Spent 20 mins to help me decide on the tent. Also answered my questions about other camping hears. I also got a good price match of $50 at the counter. I recommend doing research regarding price match.
a year ago
User profile - Matt 085.
Matt 085
Excellent knowledge in all things camping. We purchased a tent and decided we wanted to upgrade to something a little better suited to bigger trips. Even though our return policy was expired manager was very helpful and let me return tent and purchase a brand new one. Would recommend Tent world to everyone looking at getting outdoors.
a year ago
User profile - J Challo.
J Challo
Loved the range, friendly service
a year ago
User profile - DJ Ferris.
DJ Ferris
Outstanding customer service.
a year ago
User profile - iain thomson.
iain thomson
Great service
a year ago
User profile - vanessa phillips.
vanessa phillips
Great shop. Has an excellent inventory on all levels from family camping to bespoke lightweight hiking equipment.
a year ago
User profile - Peter Campbell.
Peter Campbell
A very good range of tents and camping equipment. Good customer service. Good prices.
a year ago
User profile - David Sheppard.
David Sheppard
Pity there are not more stores. Tentworld is awesome. Reminds me of an old fashioned camping store that has varieties of just about everything. I went there to buy Darche brackets for my awning. Nowhere else had them except online with weeks to wait for delivery. Great brackets, and they had plenty of them. While I was there, I ended up buying things I never knew I needed.
a year ago
User profile - S.
S
We are camping newbies and we were not sure if camping will suit us before we walked into the store. When we walked in to the store, we were overwhelmed, this store have a great range of different products and we don't know where to start. We have to give a BIGH SHOUT OUT to Mark, he is very friendly, helpful and knowledgeable. He helped us to find the right camping gears that may suit our camping style and made us feel more confidence about starting our camping journey. We will definitely be back.
a year ago
User profile - Matt Tan.
Matt Tan
The person that assisted us with our purchase of our new tent was very helpful and very patient. He took the time to explain everything to us and was very polite when he needed to go and help another customer. If you're looking for new camping gear then I would highly recommend this place!
a year ago
User profile - mpahl007.
mpahl007
Great service by staff. Had what I was after, and pleased with the quality.
a year ago
User profile - Michael Allison.
Michael Allison
They have really good quality products at great prices I'll keep coming here for my camping and hiking needs.
a year ago
User profile - Sally Gerdan.
Sally Gerdan
Great selection of camping gear and so far what I have purchased has been of great quality. I’ve mainly purchased my gear from Tentworld online and relied on the reviews but the actual store has heaps of camping gear on display.
a year ago
User profile - Theo Ah Wong.
Theo Ah Wong
My favourite store for camping equipment great Service excellent products
a year ago
User profile - Jeffrey Retzack.
Jeffrey Retzack
Staff are very helpful Great selection of everything you need for your camping adventure at competitive prices Have a look here before you go to a big chain camping store
a year ago
User profile - Rob Gillespie.
Rob Gillespie
I quite like Tentworld. They have good customer service and a great range of products for the outdoors. Their delivery is always reliable and their website is always up to date. The products they sell are all good quality too. You get all this at great pricing. I highly recommend Tentworld.
a year ago
User profile - Cheryl Smithwick.
Cheryl Smithwick
Quick delivery, staff are super friendly & helpful, tentworld have everything you need for your camping trips.
a year ago
User profile - Sharee Nicholson.
Sharee Nicholson
Rang to check stock levels on an item. The young assistant took the time to check and set aside my item. He served me when I arrive. Lovely young man. Great service. Rare to find these days
a year ago
User profile - Joshua Dallas.
Joshua Dallas
Good stock range, great service and friendly. Actually gave time frame of when products ordered would be available for pick up. the stock is high quality
a year ago
User profile - Domonique Martin.
Domonique Martin
Great camping gear. They have some chairs, tables, camp beds, tents and mattresses set up to try too.
2 years ago
User profile - Kosta Michalopoulos.
Kosta Michalopoulos
Just wanted to say a big thank you. The service and communication from the head office team and the Ferntree Gully shop were just amazing!
2 years ago
User profile - Graeme Moore.
Graeme Moore
Great team of people who seem to have good knowledge of camping. Anything they don't know they do their best to find out for you. Store is stocked well with lots of the bulky items on display.
2 years ago
User profile - Andrea Medina.
Andrea Medina
Loved it. Find all type of tent and accessories for camping lovers. I live pretty fat but it is worthy to travel.
2 years ago
User profile - Thien Huynh.
Thien Huynh
Good service and Good quality,Send faster
2 years ago
User profile - fraser Samuel.
fraser Samuel
This is a large store where the.staff went out of their way to help. Large range of gear. I was looking for a tent. At times I feel with tents you have only two markets. You can pay exorbitant prices for hiking tents from boutique shops or extremely cheap prices at the mass stores. It would be good if there was a middle ground. Good quality tents at reasonable prices. Ill continue my search.
2 years ago
User profile - Michael Carr (Mick).
Michael Carr (Mick)
Excellent customer service and wide range of camping gear!
2 years ago
User profile - Martine Gow.
Martine Gow
I purchased some Luci colour solar lights online. They arrived within the week, and were packaged beautifully. I am so happy with the range of colours, and they look great outside!
2 years ago
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