Pros: The people are really nice. The food is the best for vegan among the places I have been to. The water is so so blue, great but Manta is better. Cons: There is a person, I don't remember her name Hannah...she isn't a local..... She doesn't know what she is doing. First she gave me wrong directions and wrong information when I asked for short hike or walk. Second, she warned the guide to strictly not let me go into second cave when I told I am not a great swimmer. The other guide from Octopus was a bit amused since he said all I needed is just hold breath for 2-3 seconds and they can take care of the rest. I understand its safety risk, but still believe that she doesn't know what she is doing. This is the problem when you have some foreigners working there instead of trusting locals!!

Could be so nice - staff ruined it First I want to start with the positive things Friendly welcoming and nice office staff Clean! No bunk beds Showers and toilets close to dorm Hike with nice view Lovely beach Big pool Free water, wifi is better than others (barefoot Kuata) bean bags Sun beds Bad Worst thing was the organization of the staff. I am sorry but don’t you train people? What are the requirements? I wrote an email beforehand that I have special dietary requirements. They said no problem When I arrived I reassured that I want something vegan. No problem But they seem not to communicate with the kitchen There’s no vegan dish on the lunch menu so I asked them to change some things Salad is still with honey mustard (I am fine with honey but just so you know) the salad came with lettuce and apples and oranges instead of beans, coconut, pineapples and pumpkin so complete different Same with the Buddha bowl No tofu for the full stay I said vegan during every meal and explained no meat and fish and no eggs and dairy and butter in general and still got mayo with pumpkin They clearly have no idea what they are doing Dinner was hilarious as well Staff came four times over asking if we had our soup yet Every time declining but still no soup after one hour Male Barkeeper is the worst - his attitude is awful Drinks are gross - do not buy cocktails they’re disgusting and overpriced Closing Happy Hour early and taste like a drunken teenager would mix it They wanted to charge me 40$ for a massage I didn’t have so double check not to get screwed Meal plan for 129$ is a must unfortunately and like I said food was good but not planned at all. The other dinner (menu is the same but no vegan option) I could not choose what to have and ended up with a beetroot and orange as main course (how can you be satisfied after that?) they refused to give me a second plate of fruit as dessert Breakfast same thing three attempts until they understood I said no egg and ham Before that I still had egg inside (they wrote it down so idk what they do with the notes) Thankfully there is breakfast buffet with fruits and soy milk! Hot water and soy milk all day! Could be so nice but staff ruined it