We recently purchased a home and the garage door opener was not working well, and then completely stalled on us. I requested an estimate from Tiptop through their website, and they responded within less than an hour. We made an arrangement to meet the same day and once there, I was given an estimate, from John Chavez. The pricing was very reasonable and I assumed we'd have to schedule the installation for a later date. Instead, John had everything he needed and completed the installation within about an hour and explained how the new opener....we got a new opener installed....worked and how to request service if we ever need it. I am very happy with the service and how easy and quick the installation was. Don't hesitate to contact Tiptop for garage door opener service, they were great!