Garage Door Repair Reviews

5.0 rating out of 408 reviews

User profile - Marianne Bunnell.
Marianne Bunnell
I am so happy with the service I received from Tip Top Doors. A great job at a fair price. I would refer this company to anyone! Thank you so much
4 years ago
User profile - rickrfa.
rickrfa
They were recommended by a friend, showed up the same day, did the repair quickly and at very reasonable cost without trying to upsell like other companies I have used. My Tennant said the tech was very professional and helpful. As an out of state landlord, I appreciate finding a local company I can trust, will use them again if needed. -Rick
4 years ago
User profile - Brandon Everett.
Brandon Everett
Robert was very professional and thorough. I had a spring break and he was able to get my complicated door back working fast!
4 years ago
User profile - Kelli Thompson.
Kelli Thompson
Joel was wonderful to work with! He was available late on a Saturday night when our garage broke, after my husband had just put all of our sports and travel gear in it. My husband was freaking out about having a broken garage overnight. Joel arrived and was so fast at figuring out what was going on and getting that thing up and running. My husband was super impressed out how fast he worked and how he had all the necessary parts with him. We were thinking it would be a multi-day ordeal to get it fixed. On top of being great at fixing garages, Joel was so sweet and friendly!
4 years ago
User profile - Manny Astorga.
Manny Astorga
Joel at tip top door really nice and very perfesonal guy took care of my garage door with no problems Joel knows his stuff new everything about my garage door 30 years experience would highly recommend Joel to family and friends
4 years ago
User profile - Ken Hayes.
Ken Hayes
John Chavez was professional, on time and provided excellent service and advice on our garage door and opener.
4 years ago
User profile - Emilie Szymanski.
Emilie Szymanski
I needed a repair on my garage door immediately because a panel was cracked and sagging significantly. I found Tiptop on Yelp.com with excellent reviews. Joel answered the phone immediately and arranged for a serviceman to inspect my garage door as soon as I had availability the same day. John arrived as scheduled, assessed the damage, and was able to put a strut inside the garage door to handle the damage. I especially appreciate the texts I got letting me know the appointment time, name of employee, and arrival time. I never had to guess, I was kept informed the whole time. Other companies I called before selecting Tiptop insisted I needed everything new, garage door, tracks, motor. Instead of paying thousands I paid a couple of hundred. God bless you Tiptop.
4 years ago
User profile - JOOHEE LEE.
JOOHEE LEE
When he arrived at my home, my garage door is working. But he is still kindly explained about the garage door caring. He is very professional!! I was so happy. I definitely contact the Tiptop door next time,too. Thank you!!
4 years ago
User profile - Chuck Miller.
Chuck Miller
Quick, friendly response. Installer knowledgable and professional. Had the needed part with him. Couldn't ask for better.
4 years ago
User profile - David Cowhig.
David Cowhig
Sent a message late the night prior -regarding a spring on my garage door that broke. They reached out early the following morning and quoted me for both 1 and 2 springs with labor via a picture I sent of the issue. Once I confirmed I wanted to proceed they were here within a hour and had everything fixed quickly and at great price. Thank you for your professional service and fixing the broken garage springs. Dave C.
4 years ago
User profile - miloud Rh.
miloud Rh
Joel came in on time, was very professional and super friendly, not only fixed my garage door but also showed me how to maintain it and keep in shape. Thank you Joel, you are the best sir!
4 years ago
User profile - Sharon Delphenich.
Sharon Delphenich
At the point I called Tiptop my garage door wouldn't close, even manually. I was leaving home and unwilling to leave it open. Joel was able to arrive in the small window of time available with a promise to get the door closed until it could be fully repaired. However he was able to solve the problem entirely; he reprogramed the opener and adjusted the door to avoid the problem in the future. I asked him to look into the reason why the wall opener sometimes didn't work on the first touch. He didn't have the part to fix this on his truck, but gave me a temporary solution and John came out the next day and installed the new part. The door and opener are working perfectly and the price was reasonable. Joel was also knowledgeable about my opener brand (Marantec) which two other companies I called were not. Both Joel and John were personable and professional. I'm totally satisfied!
4 years ago
User profile - Steve F.
Steve F
Joel did a fantastic job for me on replacing my broken garage door spring. Called at 4pm and was here in less than 1 hour. Thats how you keep a customer forever. Well done!
4 years ago
User profile - JayDee Cutting.
JayDee Cutting
John did an outstanding job! Your service is great especially how you kept us completely informed on arrival and completion
4 years ago
User profile - John Hine.
John Hine
Tiptop Door and Gate Service is ALWAYS prompt, supremely competent and fair in their pricing. I have called upon them many times at various commercial properties I manage throughout San Diego County and they have never let me down. They can be relied upon for quality work and honest advice without high pressure sales tactics. Tiptop stands firmly behind their work.
4 years ago
User profile - jaydee cutting.
jaydee cutting
Our installer, Joel, was absolutely Awesome! Professional, most knowledgeable and always prompt to respond or answer his phone. The company support was great as well - we received texts and emails of the estimate and arrival times within minutes of them being promised. And, they're going to send out 6 month reminders to lube our garage for longevity! So refreshing to see this level of customer service these days!
4 years ago
User profile - Jan M.
Jan M
When our garage door spring broke, I couldn't get out of my garage to go to work. I called several places, but only one responded immediately. Joel, with over 30 years experience in the field, said that he could be at my home in 15 minutes...and he was. He clamped the spring so that I could get out and ordered new springs for our extremely heavy, expensive door. Four days later, the springs arrived as did Mark (over 30 years) and John (17 years). Both are courteous professionals with decades of combined experience with garage doors. It was a very hot day. John sweated through the installation process, but in a bit less than an hour he was done. Mark gave me a few great tips about how to do maintenance on the new hardware. Thanks, guys. You were certainly worth the price, and you made a bad situation much, much easier on my family. The garage door has never, ever sounded quieter!
4 years ago
User profile - Mary Parker.
Mary Parker
excellent Service.
4 years ago
User profile - Morgan Day.
Morgan Day
Extremely fast and courteous service. Very pleased with the work.
4 years ago
User profile - Don Anderson.
Don Anderson
So glad I made the right call when our garage failed to open following a recent power outage. I called Tip Top based on their excellent reviews. The 2 service technicians were outstanding and completed the repair, and full service of the door and opener, the same day. They also provide a 30 day warranty on their repairs and service. They are now my go to GarageDoor Vendor.
4 years ago
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